The Window Man

Apr 2024

We're so happy with The Window Man! They are an outstanding team of top-level, experienced professionals! It's great working with Jake, our dedicated start-to-finish project representative. He has amazingly extensive knowledge in window replacements. He gave us options for high-quality, up-to-date structural materials, while still maintaining the esthetics of our home. He's honest, intelligent, and totally focused on sound solutions for us to choose from. When we visited their beautiful showroom a few days later, Jake was with us, and we were able to see for ourselves exactly what he had explained. We have a lot of windows to restore and we received a full estimate within a day! A few days later, Ryan came to take precise measurements. He already had most of our details memorized and went to work quietly and efficiently, answering any questions and giving us a realistic timeline for installation. We very highly recommend The Window Man team! I will update once our windows are installed.

Feb 2024

The sales portion went well with Jeff Albert. We stayed in touch for months as I had difficulty getting other estimates because most required both responsible parties present for the presentation. The Windom Man matched another proposal plus added several other features. Upon signing the contract I was given an estimate of ten weeks for delivery. After fourteen weeks I stopped by to see what was happening. I was informed the windows were in however the door was undetermined. The next day I was called and given the impression the door was in and an installation date was established. Upon arrival for installation I was informed the door arrived the day before and the shudders were not. I was disappointed in this information as I would have waited for the shudders. The installation went well except for a repair that was not completed (painting). They informed me that they do not paint. This repair was made without my knowledge even though I was on-site. I also had issues with the seams on the trim work for the windows. I was given the impression that they would correct before leaving. They left without correcting. The last issue for the install was an incorrect screen was delivered. I contacted the Window Man about the seams and they said they would correct when they installed the shudders. I was given a date for the delivery of the shudders. This date was missed with no contact. A week later we schedule a date for the installation of the shudders. The shudders were installed and the seams were repaired. However, the screen was not delivered. Two months later and I am still waiting for the replacement screen.

Jan 2024

Dear Reader: I have nothing but the best to say about my multi-year experience with Tom and his firm, The Window Man.Years ago our historical Coop in DC was debating how best to proceed to deal with the old windows from 1927 period which had long seen its usefulness (to put it politely)!Essentially, we painfully debated "refurbishment" and "replacement". Mock ups were made and reviewed in our common room. Multiple providers were discussed and for replacement our Board of Directors finally selected The Window Man.Long story short, I personally initially went for refurbishment (which would have been a 2 months tedious process) and then when I saw the EXCELLENT work of...read full review