NextCare Urgent Care

May 2024

The medical staff and medical care was good, but several patients were left waiting for someone to even show up at the front desk. When they arrived, the staffer seemed distracted, 'couldn't be bothered', and irritable after a customer complaint that they received while we were waiting. An irate patient came in claiming that they had been trying to reach the front desk by phone due to a missing prescription for over an hour and no one answered. The customer said they had to drive all the way back to the clinic in order to have someone re-submit the prescription and then wouldn't leave without a hard copy because they did not trust that it would be taking care of. The...read full review

Apr 2024

Although the clinic in the IHOP Restaurant parking lot in Dumfries VA was closing when we got there, the staff were very friendly & caring. I was suffering & needed to be seen. They got me in & got me seen by Dr. Fatema. All the staff were knowledgeable, friendly, efficient and very skilled. I was treated with respect & care. I have nothing but praise for the staff of this clinic.

Jan 2024

Friendly, caring staff. I’ve been there three times now for UTIs. I was satisfied with the care I received. The only problem I’ve ever had with them is that I received a letter saying I should contact them as soon as possible about lab results. I called and called. Nobody ever called me back. Ticked me off.