If you want competence and knowledge, call Alpha Aire. 24 degrees outside with no heat. Scott had it working in record time. He came highly recommended ~ I highly recommend him to you. I am ashamed to say I rarely take the time to write reviews. This man deserves 5+ stars!!!
Jul 2020
Service was excellent start to finish, responsive & thorough. However, he did not wear a mask in our home at any time, & in these times of COVID19, that really is a safety/ cleanliness issue. To be fair, I neglected to ask this in advance or at the time (I was surprised!) & he did keep reasonable space distance most of the time, & took no obvious offense to the precautions I took myself. I recommend if this is a concern for you, to request & see what happens.
Nov 2017
To Jade Williams with the 1 star rating. How can you complain about customer service if you are not a customer? I remember you typing on your phone while turning the corner from Stonecroft Blvd., coming within 1 foot of my truck. I beeped the horn and got your middle finger and a quick "F--K You". So do not complain about my actions when your actions dictated mine. You are the reason I got angry and when you called to complain and put a mans job at risk when YOU were the one that created the entire incident. You should really get you head checked, Stop being so self absorbed , there is more to this world than that damn texting and your swollen ego.
If you want competence and knowledge, call Alpha Aire. 24 degrees outside with no heat. Scott had it working in record time. He came highly recommended ~ I highly recommend him to you. I am ashamed to say I rarely take the time to write reviews. This man deserves 5+ stars!!!
Service was excellent start to finish, responsive & thorough. However, he did not wear a mask in our home at any time, & in these times of COVID19, that really is a safety/ cleanliness issue. To be fair, I neglected to ask this in advance or at the time (I was surprised!) & he did keep reasonable space distance most of the time, & took no obvious offense to the precautions I took myself. I recommend if this is a concern for you, to request & see what happens.
To Jade Williams with the 1 star rating. How can you complain about customer service if you are not a customer? I remember you typing on your phone while turning the corner from Stonecroft Blvd., coming within 1 foot of my truck. I beeped the horn and got your middle finger and a quick "F--K You". So do not complain about my actions when your actions dictated mine. You are the reason I got angry and when you called to complain and put a mans job at risk when YOU were the one that created the entire incident. You should really get you head checked, Stop being so self absorbed , there is more to this world than that damn texting and your swollen ego.