Reviews for Suh's Custom Tailors & Tuxedo
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 3.5/5Suh's Custom Tailors & Tuxedo
14011C St Germain Dr #2339, Centreville
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Been there twice. No issues so far. They're very quick for regular services. I've only ever had pants taken in and up. I usually go to Mr. Lee's in Fairfax, but this one is closer to home, so I may have to start going here instead. The only problem I have is they're not open on Sundays and they aren't open for long after traditional business hours.
To say they have terrible customer service is a complete understatement. I took a suit into them to get it tailored and they rushed me in and out. And charged me a pretty penny to get maybe 3-4 locations altered. When I came back to try it on I had some small concerns about the fit and the work done. The younger of the employees basically did not care about anything I had to say. I asked a few questions about sizing concerns and she said "no it's ok" I dont know about anyone else but when I pay over $100 to get something altered I do not want to hear it looks ok....Also, the rear of the suit seemed to be "puckering" where they made some adjustments, I guess I was just...read full review
I had the worst experience with a tailor at Suh's. We had a suit and bridesmaid dress tailored for a wedding and feel like we were way overcharged for starters. However, that wasn't the worst part...their customer service is absolutely horrible and I don't think I've ever encountered a business so unprofessional. They lost the pants the week of the wedding and refused to pay the price to replace them. I even went into the store to talk to them twice and they brushed me off. The mom who runs the store doesn't speak a lick of english and had to call her daughter to talk to me. I explained to her that we were there to pick up our reimbursement and she flat out stated that...read full review