Crystal Optical Inc

Sep 2021

After moving down here from Massachusetts, where healthcare and hospitals are one hundred percent better, I've had horrifying experiences with medical professionals and offices, hospitals and staff in VA, and so am rightfully terrified of seeking medical attention here.Because of COVID I could not travel back to MA to take care of my medical/vision/dental exams this year. I decided to take a gander and made an appointment with Dr. Clark's office, on N. Washington in Old Town Alexandria.The examination was on time. The doctor seemed thorough. He listened to my concerns and addressed them in a professional manner. I will be going bak to Dr. Clark.Crystal optician is attached...read full review

Feb 2021

My experience with Crystal Optical during the last 10 years, as a patient of Dr. Clark, has been excellent. Frames on display show a wide range of styles; the optician, Monica, does an outstanding job of measuring for prescriptions and completing orders, including warranties; service is prompt; the space is filled with beautiful filtered sunlight, never any glare; chairs are comfortable for fitting frames. I look forward to remaining a satisfied customer.

Sep 2019

Came in as a new patient for an eye exam. I was treated with impatience and frustration when I expressed concern for the time constraint I was under after the appointment started late. I ended up canceling and paying a $50 cancellation fee. I had no issue paying the cancellation fee, but was disappointed with the lack of customer service. Will not be rescheduling and will take my service elsewhere.