ClassiCleaners

Sep 2023

I have used ClassiCleaners for decades – – since they were over in Pear Tree Village.But I am getting ready to give up on them. I send them dress shirts every week. And almost every week I get back one or more shirts with broken or missing buttons. I call and I drop by and I express my frustrations with the problem. But it never gets fixed.I am often told is, “we will put a note in your file.“What the heck does that mean?One – they only fix broken buttons if a special note is written?Two – and if a note is supposed to fix things, why does it never seem to do so?I have tried to add a photo of the shirt I just got back. If the photo is there, you can see that...read full review

Apr 2023

Dropped off a pair of jeans for a zipper repair. Took 2.5 weeks and was delivered back without the repair being made. Zero communication about the status of the job and a lack of customer service. My recommendation: don’t go here.Service: Clothing alterations & repairs

Aug 2022

I liked ClassiCleaners until they lost two tux shirts (they were in the same order). The other items in the order were cleaned and returned so not sure what happened to these two shirts. I was offered store credit or my money back if I filed a claim (this required the recipe from when I purchased the shirts). I do not have my receipts so this was not an option for me. I was disappointed these were the only two options and no additional effort was made to make it right. We will not be using them again.