Yesterday I called to see if my contacts were in their store. Carol went above and beyond to accommodate me. She is a gem! Thank you, Carol, for showing me that customer service hasn't died. Paul Jahos
October 2023
The employees are knowledgeable and very helpful. With kindness and patience they helped me with my new glasses. I had broken mine earlier in the day and the gentleman went above and beyond by repairing my broken pair so I could see until my new glasses arrive. In addition Annie the eye Dr is fabulous!
July 2023
I would like to convey my utmost appreciation to the two gentlemen Mr Mostafa and Mr Kareem working at Wylie TX, Walmart supercenter vision department. I bought a pair of Ray Ban prescription sunglasses which were not fitting properly but they took time with their skills and experience adjusting them perfectly to my satisfaction so much better than I expected. Otherwise i would have I would have switched to another frame. Above all this, they fixed my old pair of glasses which had a broken arm and made them like new and when I asked about the costs, the answer was "nothing". I couldn't believe my ears but it was and this is the best customer service experience... read full review
Yesterday I called to see if my contacts were in their store. Carol went above and beyond to accommodate me. She is a gem! Thank you, Carol, for showing me that customer service hasn't died. Paul Jahos
The employees are knowledgeable and very helpful. With kindness and patience they helped me with my new glasses. I had broken mine earlier in the day and the gentleman went above and beyond by repairing my broken pair so I could see until my new glasses arrive. In addition Annie the eye Dr is fabulous!
I would like to convey my utmost appreciation to the two gentlemen Mr Mostafa and Mr Kareem working at Wylie TX, Walmart supercenter vision department. I bought a pair of Ray Ban prescription sunglasses which were not fitting properly but they took time with their skills and experience adjusting them perfectly to my satisfaction so much better than I expected. Otherwise i would have I would have switched to another frame. Above all this, they fixed my old pair of glasses which had a broken arm and made them like new and when I asked about the costs, the answer was "nothing". I couldn't believe my ears but it was and this is the best customer service experience... read full review