Five Star Heating & A/C

Five Star Heating & A/C is a Veteran-owned and operated HVAC repair company that prioritizes customer care and quality service. From the first call to the job's completion, the company ensures a Five Star experience. Customers appreciate the personal touch, as they speak directly with a caring representative rather than a robot or voicemail. The reviews highlight the company's exceptional responsiveness, with one customer sharing how the owner, D’Marcus Childress, arrived within ten minutes during an emergency heating failure on a Sunday night. His dedication was evident as he worked tirelessly to diagnose the problem and laid out options without any pressure. After deciding on a new unit, he returned promptly the next morning, even arranging for a team member to pick up the unit to ensure timely installation. Despite challenging weather conditions, the installation was completed efficiently, earning praise for the fantastic service and reasonable pricing. Customers frequently commend Five Star Heating & A/C for their quick response times and effective troubleshooting, often receiving immediate assistance for both heating and cooling issues. The owner is recognized not only for his technical skills but also for his friendly and honest demeanor. Overall, Five Star Heating & A/C is highly recommended for anyone needing reliable HVAC services, providing peace of mind and warm homes in times of need.