About Atlas Plumbing & Drain Services
Atlas Plumbing & Drain Services is a highly recommended crew known for being amazing, hard workers with excellent skills. Their standard is to do the job right the first time. They are timely, courteous, and make sure work is properly done and up to code. Pricing is very reasonable and they are very up front about costs, providing best and worst case scenarios with no surprises. They handle a wide range of jobs, including correcting leaks, replacing water heaters, unclogging toilets, and installing water softeners and new sinks. They are known for their impressive character, exemplified by providing free, last-minute service to solve a problem another plumber could not. They communicate well, keeping in touch during the entire process. The team is lovely, personable, and fun to chat with. They are quiet, respectful, clean, and kind while working. They are also considerate, recommending better, longer-lasting units over cheap systems. Customers are grateful for their excellent service and definitely recommend them.
We would give 10*s, if available. Riley & his sub-contractors are amazing. Hard workers & excellent in their skills. Riley's standards are 'do the job right the 1st time. Pricing was very reasonable & he kept in touch during the entire
process of correcting our a leak in our sprinkler system, which was found by a sonar specialist under our lower driveway & required part of driveway being dug up & replaced by a concert
Atlas Plumbing replaced a water heater within 5 days of their diagnosis. They were timely, courteous, and made sure the job was properly done and up to code. A couple days after the water heater was installed, one of the toilets coincidentally clogged. We called another plumber who couldn't unclog it and told us that it would require taking the entire toilet out at a charge of $400. We called Atlas right after that plumber came out, and they were kind enough to squeeze in a last minute look. They easily spotted the problem, got it unclogged within 5 minutes, and the most impressive thing of all was that they didn't charge a dime for the trip out nor the unclogging!! Louis said he just wanted to do the right thing, instead of trying to squeeze more money out of me. That alone just speaks volumes to their character. We definitely recommend their crew!
We purchased a new home that had some of the hardest water I have ever experienced. My hands were cracked and bleeding, my hair was getting dry and brittle and we were going through our soaps and shampoos like crazy with little to no lather. We were also concerned about how dry our babies skin was getting from their regular baths. A friend of mine recommended Atlas Plumbing so I called and had a great conversation about our options. They came over to the house immediately and took the time to look over everything and explain how the whole process would work. They were very up front about the costs and potential risks of installing a water softener on an older home which I appreciated. They also gave me best and worst case scenarios regarding how much we would spend so that there wouldn't be any surprises. I was grateful that they recommended spending more on a better unit rather than buying a cheap system that wouldn't last as long. You really do get what you pay for. They started work quickly and it was so nice having them around for the couple days they were here working. Such lovely personable people who were fun to chat with. They were so kind to my two 18 month old twins who just adored them. While they were installing the water Softener I also had them replace our kitchen sink with a nice deep basin and new faucet. They did such a beautiful job. They were so quiet, respectful, and clean while they were working.