Pediatricians near Schertz

“Love my son’s PD here. She’s amazing and very nice. The staff is also really nice.“

“Everyone that works at this location is incredibly sweet and helpful. Dr Jardan and Mrs Lopez are the best and are so personable, nice and attentive. I always feel like they are listening to my concerns. Recently I had an issue with my daughters insurance and Adriana in the front did everything to get it straightened out without issue. Very appreciative to have this office and employees.“

“Very quick, in and out, showed care and concern from second I walked in until the time I walked out the door. Was given excellent care for my 2 year old and will definitely use this place going forward. With a very limited office availability for his regular doctor and honestly, not the greatest care, I always take him to the ER bc well, I’m a first time mom and everything seems life threatening to me. However, since we’ve had a few go rounds, we haven’t had any but 1 actual emergency so we will go here.“

“Short wait and the provider really took her time trying to figure out whats going on.“

“I have been coming to ABCD peds since 2011 for my 13, 10 and now almost 2 year old.
TLDR; There are changes, there are growing pains, but our NPs and staff are the best. Please show grace and compassion for them!
We have always had a great experience (friendly front desk, friendly nurses, knowledgeable and friendly providers, and helpful and friendly check out) but recently there was a change to ownership/management and now our experiences are still great (friendly front desk, friendly nurses, knowledgeable and friendly providers, and helpful and friendly check out) the only change I have noticed is the families outrage with change causing issues with mole hills to seem like mountains and everyone jumping on the bandwagon.
I have never had an experience of not getting a call back, issues with scheduling appointments, being talked rude to, or anything negative! I call to schedule, press 3 to be called back, and schedule. If something is needed more urgent, well that’s what urgent care facilities are around for.
I have recently learned that doctors are leaving, some retiring, some having military moves, and some doing the natural course of life with going to a new practice… it happens! It’s called growth! I’m not even worried as I have had wonderful experiences with all practitioners including the amazing NPs Wheeler and Flowers! In fact, the NPs are the ones who I have been seeing voluntarily for the last 2 years and they have helped me tremendously in some very big and scary moments, because they listen and they care.
Don’t give up on ABCD just because that’s the “thing” to do right now, YES there are changes but these are growing pains that happens.
And PLEASE show compassion and respect to the staff there, they literally have no control but they are trying to make these times the best they can, they don’t deserve to go home feeling beaten at the end of the day all because you don’t like change. Show grace and love!“