Reviews for Arthur Heating & Air
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BBB: A+
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Arthur Heating & Air
3015 Main St, Rowlett
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Everyone we dealt with were professional. The final bill was half of what they estimated. They cleaned up behind themselves with their own vacuum they brought. Nice to have great service and honestly. Thank you to everyone at Authors.
This summer, our home felt more like a furnace than a haven. Our air conditioning struggled to keep up, leaving us sweltering and frustrated. Thankfully, Arthur Air came to the rescue, and in a way that went above and beyond.Initially, Clint, Clay, and Barry suggested replacing the ductwork, believing it could be hindering airflow. They did the work efficiently and professionally, but unfortunately, the cooling issue persisted.Here's where Arthur Air truly impressed us. Instead of brushing off the problem or suggesting additional paid solutions, they took accountability. They acknowledged that their initial diagnosis missed the mark and, to our surprise, waived the cost...read full review
Erick and Jack were great to work with. They were professional and took great care that everything was done properly. They communicated the whole process and answered any questions that I had.