Reviews for Texas AC & Plumbing Specialist
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Google: 4.9/5
Facebook: 5/5
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Nextdoor: 1 ❤️
Texas AC & Plumbing Specialist
16800 Radholme Ct, Round Rock
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I hugely appreciate FRANK, the actual repair person who came after the estimate. Honest, knowledgeable, kind and skilled. Solved my problem quickly without an attempt to upsell me at all. Ask for Frank M. He's terrific. I also appreciate the terrific woman who answered my call at the main office and who was also extremely helpful....be careful with anyone else there tho. Very.
Great customer service! Sent a message to have a new gas range installed, received reply in a timely manner. Was able to call the following day to set up an appointment to have the job done. I received a text message to confirm my appointment day and time when I scheduled the service. I also received a reminder text the day before, and the day of. I also received a phone call from the office and my tech the day of to let me know he was on the way. Steve (the tech) was very friendly and got the job done quickly. He even double and triple checked to make sure the stove was working and level and everything. The cost was very reasonable as well.
Admittedly, they had to come out twice, but they honored their work and the second visit they didn’t charge me for a thing. The serviceman, Frank M, was very professional and knew his stuff. My AC is working like a champ. If you call, ask for Frank and get it fixed right the first time. Thank you!