“You get what you pay for, and considering prices for those of us who are low income, this place is stellar. I've been to far, far, far worse. Everyone is always kind, and they really can get you in the same day. I also like the Scarsdale location.Yes, you have to stay on top of the staff if you get bloodwork or meds, but use you patient portal! It keeps the phone lines less busy, and you will usually get your results before anyone calls you.Don't trust Dr. Google with your results. Do feel free to get a second opinion, whether it's a CNA friend or even another doctor in the facility. You aren't beholden to any one doctor like at other medical groups.Their goal is to help you, and to make a living. In that order. If it's not, report them. You'll be surprised how quickly any complaints made in person are handled. I wish they had a more open mind about therapy. I left because the disrespect was unreal- to the therapists, not the patients. They follow HIPPA like anywher/e else. But interrupting my session to ask about scheduling? Sorry, no.My primary doc is still in this group, technically at Scarsdale, but she fills in other places, like this location. For every complaint you make, be sure to find a compliment. They take compliments just as seriously. I love this place.“
“Siranda at the front desk really helped me out today. I live far away and she was able to get me an appointment while I was nearby and I was able to complete the blood work I needed to get done. I appreciate the quick action and sense of urgency when she was assisting me. And everyone in the office is always very kind. Thank you again!“
“Maria is a wonderful nurse, she is welcoming and very knowledgeable on what she is doing, during my IV therapy she made the experience so calming and felt great afterwards. Will be going back. Totally Recommend! 10/10Services: IV therapy“
“I come in here again because I changed psychiatrist and honestly it’s one of the best decisions I ever made her name is Ms.Tonya Rollins and she made me feel so safe and helped me through some decisions and steps I would have never thought of I’m so happy to have her as my new mental health provider! Also Ms.Alma Garcia my psychologist have to commend her again for giving me a safe space to heal my mental health!“
“This place is good. The check in is fast. The doctors and nurses are kind and very welcoming. The best thing is that they keep their schedule and you will not have to wait a minute after your appointment to be called. Recommended with no hesitation.“
“Dr. Wu is very thorough and always gives very clear explanations to back up his recommendations. He takes the time to view my chart and look up any information needed for his recommendations. I have considerable confidence in his recommendations.“
“I absolutely love this clinic. Everyone that I interacted with from the concierge staff, to the to the cleaning staff, to the phlebotomist!!! Everyone was amazing. But I wanted to shed a little spotlight on, Dr. M. Roberts. I can't say enough positive things about my experience with Dr. Roberts. From the moment I walked in, I felt truly seen and heard in a way that's rare in healthcare. Dr. Roberts' incredible attention to detail and compassion made a huge difference for me. She took the time to listen, ask thoughtful questions, and fully understand my concerns, never once making me feel rushed or like just another patient. Her insights were spot-on, and she genuinely seemed invested in my well-being. Her relatability made it easy for me to open up and discuss my health issues comfortably. The care she provided went beyond just the treatment--Dr. Roberts made me feel empowered and reassured about my health journey. It's clear she cares deeply about her patients and puts in the extra effort to create a positive and impactful experience. If you're looking for a doctor who goes above and beyond with an empathetic, personal approach, I highly recommend Dr. Roberts at Kelsey-Seybold Clinic. She truly sets the standard for exceptional healthcare!“