Heating & Air Conditioning / HVAC near Little Elm

“AC made a horrible noise and stopped working. Called these guys because they are local and Jason was able to diagnose the problem over the phone. Drove out to verify the problem, and and, then had the part line up and ready to go a moment later. The replacement went without a hitch and he took the extra time to clean out the unit and point out some of the causes for the problem. Got everything back up and running same day. I was really impressed. The guy was confident and knew exactly what he was doing.“

“Our a/c stopped working yesterday afternoon when it was about 104 out, which quickly made the house unbearable to be in. Luckily OPHA is available 24/7, and within 30 minutes of calling they had the unit fixed and the house cool again. Cannot thank them enough!!“

“Marco came on time. I appreciated that he came with shoe covers and a mat to keep my floors from getting dirty.

Marco was respectful and professional throughout the whole process. He told me beforehand what needed to be done and what the cost would be. I thought that the cost was reasonable.

I appreciate that Marco showed me pictures of the work that he did. I was so pleased and impressed with the service that I signed up for their Prime Advantage Family service plan. I would highly recommend Prime AC and Heat for anyone looking for work to be done on their HVAC systems.

Update 09/15/23

This is now the third time that Marco came out to provide service for my HVAC system. Today's service was for the annual furnace inspection and maintenance service that is part of the Prime Advantage Family service plan. Marco replaced the filters free of charge. He inspected the furnace to make sure that it isn't leaking CO.

After Marco inspected everything, he showed me pictures and gave me a detailed explanation of the inspection and service that he provided. I appreciated that he took the time and made the effort to explain everything to me.

Marco came out the previous time when my upstairs AC unit suddenly stopped working at the end of July. I was really appreciative that I was able to schedule an appointment the very next day after my upstairs AC unit went out. It was the same issue that I had with my downstairs AC unit back in the Spring. He promptly fixed the issue again. And as always, he showed me pictures and explained to me the work that he did.

I've been very pleased that I chose Prime AC and Heat to service my HVAC system. I believe that they provide honest, professional, and excellent service at a reasonable price. I wholeheartedly recommend choosing Prime AC and Heat to maintain and service your HVAC system.

Update 04/16/24

Marco came out for the annual maintenance check-up for my AC units. As always, he took his time and did a thorough job of inspecting my units.

I was impressed that Marco remembered to make a repair with my drain line that we had discussed during his last visit in September 2023. After he finished making the repairs, he showed me pictures of the work that he did. I'm again pleased with the excellent service that Marco provided.

I feel that the cost for the repair was reasonable. And since I have the Prime Advantage Family service plan, I received a 10% discount on the repair.

I continue to be pleased that I've chosen Prime AC and Heat to service my HVAC system. I'm thankful to receive excellent service at a reasonable price.

Update 07/12/24

I noticed that water was dripping out of the secondary condensate line, so I knew that there was an issue that needed to be addressed. I contacted Prime AC and Heat yesterday, and they scheduled Marco to come out today.

Marco came on time as usual. He quickly diagnosed the issue to be that the primary condensate line was blocked. He cleared out the blockage, and the issue is now resolved.

I was expecting to be charged for Marco's services, but I was surprised when he didn't charge me anything. He humbly said that he didn't really do anything except some cleaning. I was very thankful and appreciative to receive excellent service as usual without even being charged for it.

I feel even more that I made the right decision to choose Prime AC and Heat to take care of any issues that I have with my HVAC units. I have peace of mind knowing that if any issues do arise, I can trust Marco to promptly come out and fix the problem.“

“We have been using Bear Air Services for several years for both maintenance and a new furnace. They are always professional, communicative, and timely. Extremely pleased and would highly recommend!Services: HVAC system maintenance“

“My AC had stopped cooling, and within an hour Andrew was on site diagnosing the problem. 45 minutes later it was cooling again. Fast, professional service. I highly recommend HMS Heating and Air Conditioning.“

“Great service from Jace. Very personable and professional, and walked me through every detail and answered all my questions.“

“I’ve worked with this company (Glen) for a long time. He is the most honest and efficient technician that I’ve come across. Always making sure to take care of his customers. Thank you“

“I called Lake City to come out and service my AC unit. They set up an appointment the next day, were on time and even did a couple of extras. Really appreciated the service! Five Stars!“

“Carlos Magada did an amazing job. He came to spray our home since we found an American cockroach in our rental house. He reassured us that American roaches don't breed inside and cause infestations. He was very communicative about everything he did. He helped point out a termite tube on our house as well so that our owners could take care of the issues. Very thankful for the work he did. I will be sure to use ABC in the future for any needs.“

“Great service. Knowledgable technicians with plenty of experience. Thorough job cleaning and maintaining the unit. We got extra years out of our old unit before it bit the dust after 15 years (expected it to be done in 10 years). They installed our new unit and we are now under their maintenance plan. It's blowing cool and we are ready for summer.

Adding more: we just had our maintenance check by Josh. Cleaned everything. Great service.

Adding more: Had to have the fan blade and motor replaced because of rodent damage. Josh again did an excellent job diagnosing the issue, got the part ordered and was delivered and ready to install next day. He came by and finished the install in under and hour. Always excellent service and knowledge. Unit it cooling much more efficiently and quietly now.“

“Manny and his crew did a great job getting our new unit in. They arrived on time (with a call from dispatch in advance), kept the house clean, were super professional, and quieter than I was expecting! Super happy with the entire process.“

“The tech guys were great in diagnosing the issue and applying appropriate solutions to your air conditioning repair problem.Service: A/C system maintenance“

“Was referred to Calvin’s by my parents who had a great experience. Isaac came out for the service call and was very knowledgeable, answered all my questions, diagnosed the issue and offered reasonable pricing for the repairs. I will refer my friends and family to Calvin’s!“

“First time using this company for our commercial HVAC needs. We called and they came out just a few hours later. Joe was our tech, he was very courteous and professional. Took care of what we needed, recommended some additional work but didn't push when we declined and left a quote for the optional work in case we changed our minds. He was very knowledgeable and pleasant to work with. Would recommend them and will be using them again for our ongoing HVAC needs.“

“Great experience with Hugo and Jason just now! They cleaned my system up and answered all my questions. Good guys with great sense of humor. Will definitely be coming back when I'm ready for some upgrades.“

“It is not everyday you experience a service contractor who hits all the marks, but Shawn and Aaron at Frost did just that. They were punctual, professional, and have a ton of experience between them. I've used them now for three projects, three different AC units at different houses. Two they were able to repair very cost effectively, without trying to upsell me to a new unit. The other unfortunately did require a new unit (it was 25 yrs old and on life support) but even then they took the time to lay out my options in terms easy to understand and answer all of my questions. I will definitely be using them for all of my future HVAC needs.“

“Prices are outrageously high—went to Home Depot and bought faucet aerator insert for $6.00 vs $84 quote. Really???? Dustin was great as always. On time, professional, answered all my questions.“

“Mark was very professional, knowledgeable, and courteous. Problem was fixed very quickly“

“Best hvac service. Readily available and competitive pricing! Metrocrest is an awesome hvac company to our business. Dave is knowledgeable and so helpful. Will use for all ac and heating needs!“

“Thanks to Masten and Matt for the repair on our A/C system at a very crucial time. I recommend Masten!“

“This company does a great job. I’ve used them numerous times for different home electrical repairs and services. I highly recommend them.Service: Electrical outlet & switch repair“

“John is GREAT! During the worst of summer heat and a late Sunday afternoon our AC had severe problems. He did not hesitate to work us into his schedule, make a service call, and remedy a work around until an electrician was able to arrive and fix the problem the next day.“

“My absolute favorite AC company in ALL of DFW. They're great, honest, fast, and reliable.“

“Isaac came back out for a follow up from a previous visit, and was exemplary again! Very knowledgeable, and customer service oriented.Service: HVAC system maintenance“

“David came, diagnosed and fixed the issue quickly. Very friendly and courteous service.“

“Last year our unit of 20 years - YES, 20 years! - finally went to that big recycle yard in the sky. We shopped around at MANY places but couldn't find a reasonably priced unit. After our next door neighbor recommended Mike, he found us a greater capacity unit at a price point 10-20% lower than all the other quotes; the new unit has worked flawless. Fast forward to yesterday, we had a problem with our other 20 year old unit that ultimately turned out to be electrical. Mike and his crew spent hours correcting it - and were AMAZINGLY generous with the amount they charged. Phenomenal customer service - and would strongly recommend.“

“Great response time and service. We’ve had two HVAC issues this year, one cooling and one heating. Both were resolved quickly, professionally and with reasonable pricing. After the service and experience I’ve had with Harris on these two calls, these guys have got a customer for life.“