Reviews for Matco Services
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 5/5 Facebook: 4.7/5 BBB: A+ Nextdoor: 2 ❤️Matco Services
202 E First St, Prosper
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I have been a customer for 22 years with Matco Services and they have kept my 25-year old HVAC system running that whole time with visits in the Spring and visits in the Autumn to make sure it was well-tuned. It impressed me that they would always attempt to prolong the life of a very expensive essential need in our homes rather than pushing to sell a new appliance. When my system finally decided it was time to say goodbye a few weeks ago, Matco gave me options, prices and recommendations and made the replacement seamless. From Michael Hollman explaining the whole process and answering my long list of questions, to G1, G2, Santiago and Jackson working so hard to make...read full review
I had a problem with my heat not coming on. I called Matco and they were able to send someone out that day. The service man Santiago Salina came and he checked out the system. He was able to pin point the problem. It was the fan motor and he was able to get it to work by switching some wires but recommended I get a new motor because he couldn't say how long the motor that would last and being the winter is coming I decided to replace it. He checked on the price for me which I was OK with. So he got it order and within the week I was getting it done. Santiago is old school and will not do something unless he does it right. Thank you SantiagoService: HVAC system maintenance
the diagnostic and solution to the ductwork is topnotch. Kameron, MT, and the other installers were exceptional. Everything was cleaned and efficient. We can already tell a difference in the airflow. Timing of the job was perfect. We are awaiting the next "extreme" weather event in DFW, which will be any day, be it hot or cold. This is why we choose MATCO and recommend MATCO, outstanding service, knowledge, and performance.