“My water heater leaked into my dining room. Mr. Rooter came within a couple of hours of my call and replaced my water heater that day! Steven was very professional and efficient. He also contacted a water restoration company who also contacted me that day.Excellent service and managed customer expectations. Mr. Rooter is definitely my plumber!Service: Water heater installation“
“I called Cermin Plumbing Co after moving to Waller a few months ago - we wanted to do business with a local plumber. I first called Cermin because 2 shower heads had blown out and were stuck on the down rod (improperly installed by the builder), and Dale promptly came out (next day service, impressive). While he was here, I mentioned an issue with a drainage line on the new ice maker and he promptly pulled it out, started pondering and said "I'll be back, I have an idea." THEN the freeze hit, again, new house and we had no hot water. I'm new to the tankless water heater thing. Again, Dale came out promptly and was very honest and said "just let it defrost" (and he quickly remedied our ice maker issue with the part he had bought). THEN HE CHECKED IN WITH ME THAT AFTERNOON, and sure enough the tankless had just de-thawed about 30 min earlier. Customer service - outstanding. You don't find that in the big city :)“
“Great customer service and very reasonable! He came right out and gave me alternative ways to fix the issue without overhead costs! I appreciate all of your help I’ll be using this service
from now on! Thank You!
Lynn“