“Randy is great. Had a very nice conversation with him and after letting him know I needed the AC working before contractors could start doing interior remodeling work on the property, he was able to move the scheduled repair date up for me.“
“Was punctual, seemed knowledgeable, explained issue in easy to understand teems and fixed the problem quickly. That was over a month ago and the AC unit is still working like new“
“They were great at explaining what was needed and why it was needed. I am not an expert by any means with anything having to do with my water heater or AC system. I felt like the technician took the time to make sure I understood what I was purchasing and why it affected the system if I didn’t purchase it. I will always use Kane heating and ac.“
“Good evening! Pray everyone is doing well. I have never done a review before. I've always gave word of mouth or posted on fb but this story had to be told. ?
I am a disabled woman and I have been having issues with my AC since June 12, 2024. I already have a difficult time sleeping because of pain but when its 100° days and 80 to 90° nights definitely no air coming through if I opened the windows. During the days it was absolutely miserable. I cook for the less fortunate and I would get headaches from over heating being in the kitchen for hours with oven and stove going.
Well last night I had a friend recommend Cold fusion. I told Mr Allen a little bit of what was going on and he said take his card and pass on to the owner. I did so and they were here as promised. It takes me a minute to stand up and get stable but the technician Chris stood and patiently waited. Normally I get folks knocking for a good 5 minutes knowing I have problems walking. Anyways, he came in I showed him were the unit was and he got to work.
It was done in such a timely manner and guess what? I'm currently under a blanket.
Chris explained everything to me, showed me pictures of the unit. What temperatures are supposed to be, where they were at when he looked at the unit and how everything was in the safe zone.
Talk about first class service. They even follow up to see how everything is working!! Now for the cherry on the top.
Before the technician Chris left he shook my hand and thanked me for allowing him in my home and if there was anything I needed before he left. ??? talk about a blessing!!
I HIGHLY RECOMMEND COLD FUSION!! God bless these people. Honest, patient, through and so, so very kind.“