Service Wizard Heating & Air Conditioning

Service Wizard Heating & Air Conditioning has been a trusted name in Austin for over 50 years, dedicated to providing excellent customer service and building strong relationships in the community. The company offers a range of services, including AC replacement, repairs, heater maintenance, and ductless AC installation. Customers have praised the team's efficiency and professionalism, noting that technicians arrive on time and complete jobs as promised. Many reviews highlight the hassle-free experience from initial consultation to installation, with one customer noting that their new system was installed in just a few hours. Technicians are described as polite and knowledgeable, providing helpful advice and answers to all questions. Recent reviews show that Service Wizard also offers an annual inspection plan, with technicians like Dante checking furnaces and ductwork in the fall and spring, often spending significant time in the attic and providing detailed reports with pictures and meter readings. Customers appreciate the prompt service, with technicians arriving on time and communicating clearly. The company is praised for its professionalism, competitive pricing, and lack of upselling. Additionally, Service Wizard handles emergency repairs efficiently; for example, when a customer’s heat wouldn't come on during cold weather, a technician arrived the same day, identified the issue quickly, and fixed it promptly. Customers report positive experiences when purchasing new systems, noting the company's ability to schedule appointments conveniently, arrive on time, and offer upgrades at better prices than other bids. Overall, clients express high satisfaction with Service Wizard’s quality of service, professionalism, and reliable performance, making them a highly recommended choice for heating and air conditioning needs.