Bee Cave Eye Doctor

Apr 2023

Customer service is amazing! I thought I had scheduled an appointment for today and it was actually for next week. I had "something " in my eye. I showed up and they saw me immediately and I definitely needed antibiotics. I've seen them for several years for contacts and always consistent customer service!!

Aug 2022

I scheduled an new patient appointment; however, they overbooked for the time that I scheduled. That being said, they were very apologetic and did a wonderful job making sure I was taken back for an evaluation as soon as possible. Julia was amazing! She was super sweet and a very easy person to talk to; she made the initial testing go by very quickly! The only issue I had was that they tested something that was not included in the comprehensive exam--but I was under the impression it was. They charged me $49 for an appointment that should have not costed me more than $10. When I called the billing office the next day, they said that that photo was $39 and not included in the comprehensive exam: I was not informed/made aware of that this would be a separate charge before they proceeded with this part of the exam; however, they could not have been more accommodating about it!! They fixed the charge but reminded me that, next time I came in, to inquire if a procedure is included with the exam-- which I surely will. Even through the wait and the billing mix up, they have an absolutely FANTASTIC staff working there! I will definitely be keeping them as my optometry provider.

Jun 2022

I thought I'd reviewed this business a while ago, so I'm making up for it now. Every single person I dealt with here was not only the most professional, but also the genuinely friendliest, people I have ever dealt with when buying glasses. They went over and beyond to help me and I couldn't think of a single thing I could critique them on. I can't recommend them enough. Sorry for such a short review, but it doesn't take a whole lot of words to tell you this place is awesome.