Reviews for Uptown Cleaners
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 8AM - 4PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 2.8/5 BBB: No RatingUptown Cleaners
711 E Main St #111, Hendersonville
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Worst cleaner in town. At drop off they never gave me a pick up date and time even when asked. When I picked up my order the cost was outrageous and when asked why they gave no information and kept asking for payment so I physically took the ticket from her so I could see what was being charged to me… when I got home I realized I was missing 2 shirts which they deny and didn’t even try to check but told me I miscounted. 19 shirts does not make 21!! Do Not Use this cleaner if you value your items or money.
Recently (2 weeks ago) took 2 sport coats for dry cleaning and when I picked them up, they smelled so bad they could not be worn. One of the jackets was brought back to have it re-cleaned again and it smelled the same the second time. When confronting the attendant during pickup (coats still in the plastic), they refused to do anything about it. The smell was horrible. Over $1000 dollars in coats ruined. One less than 6 months old. The other a year old. Lesson learned. No offer to correct.
I took a winter coat and blazer in for cleaning. After cleaning both smelled so bad, like a musty dirty odor, I asked for the blazer to be redone. The man who works on Saturday was dismissive and on a regular basis, just doesn’t care. The blazer came back smelling just as bad. I didn’t trust my coat to be redone by them since the blazer smelled so bad. I have been going here for years and won’t be back! If you cant show you care or recognize when an error is made, you do not deserve my business!
Lynne Mathews