“Very professional and knowledgeable about the installation. Prompt service and reasonable pricing. Very satisfied with this service.“
“Samuel was very professional, courteous, and knowledgeable! He ensured we fully understood the process from start to finish, and took the time to do the job correctly! Our hvac unit is working properly again and it’s all thanks to him!“
“5 star company very polite one day service was very reasonable price work was excellent replaced a water main line in one day very very pleased would like to acknowledge these guys excellent guys ray loveday ,Cody , Eli and Mikhail lynch and Nancy was so awesome hired this company you will not be disappointed 5 star company,and did i mention the price was right“
“Very professional service from Jason and Chaffee Air in general for this annual maintenance call. A little expensive, but all issues were addressed the same day our HVAC units are humming along happily!“
“My AC went out Friday afternoon. I called at 3:45 PM and they had dispatched someone, arrived, repaired the system, and left by 4:45 PM. I’m sure that’s not something they are able to do every time. But it was amazing service! Reece our technician did an incredible job and was happy to explain everything very well.“
“This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldn't come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either they'd come around 6pm or they didn't handle gas units. I'm glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I don't know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Father's day weekend. When they were done, Robert showed me his findings. For those that don't know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps weren't in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between "cost" and "price" The "cost" over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!“
“Courteous, friendly, checked everything and gave me the information I could understand. Great job!“
“Daniel and his crew did an excellent job replacing faucets and fixing a toilet. They were timely, courteous and very professional. And very reasonable. My husband and I will definitely use them again in the future.“
“Terry came out to unclog our shower drain pipe that a kid had dropped something down into and clogged it completely. He had to cut into the wall and cut out the trap and replace it. He did a great job and I am very happy with his service!Service: Plumbing pipe repair“
“Rodney was awesome!! He was very polite and professional! He was in and out and fixed our kitchen sink leak in no time! The price was very reasonable! I will use them again.“
“My husband and I decided to build our dream home on our own without a contractor. What could go wrong? Josh and his team came in and helped in so many ways! His bid came in as one of the best. Fair priced for exceptional work. Josh not only helped us figure out the best plumbing layout, he guided us on many other aspect of the entire building process. If you are looking for a knowledgeable, first rate, high character company, call Indian Creek Plumbing.“
“The workers as well as the office staff are all very polite and helpful. They will definitely work with you to try to help you any way they can. They are also a female owned company. Certainly would recommend giving them a try.“
“Referred by a plumber friend. I called and was given an appointment for the next day. I had to reschedule a week out. They were very responsive, showed up and fixed the issue in about 20 minutes. Very nice guys and reasonable pricing.“
“Backflow Specialty is a WONDERFUL Christian, family owned and operated business with high standards for themselves and high expectations from their customers. There is no doubt in my mind that if I need assistance from any one of the employees at Backflow Specialty I am getting the best, most thorough and professional answers/help. The best part of this business is their faith and trust in Jesus Christ. He is the backbone of this business and they openly share that it wouldn't be possible without Him. That in itself describes why this business is as successful as it is and that is why they will always have my business and support. “
“Yelp reviewers didn't let me down. Now sharing with Google. Bob was everything I hoped for: Knowledgeable, honest, reasonably priced & helped me on everything I asked about (3 separate issues). I most definitely would hire him again & recommend him to others.“
“Absolutely the most skilled plumbers I've ever met. They've taken care of one business and two homes for me over the years and never failed to solve the problem at hand. Very fair pricing and always professional.“
“Great service by knowledgeable people. Nice to use a small local business that takes pride in their work“
“Have used Mike's services several times. Fixed my spetic pump tank and drain line issues. Also installed a new pressure valve. Great work done at a great price in a very very timely manner. Very friendly and listens and explains what is going with the work. Very great experience and will continue to use if there is an issue that needs to be done by a true professional.“
“Technicians were prompt, knowledgeable, professional and friendly. Got the job done and that what counts! Thanks guys!“
“After a short conversation on the phone, he knew what was wrong. He gave me a few options and once I chose a course of action he executed it.He arrived in a timely manner and was professional and courteous to my wife as well as other folks in the area working. He wasted no time working and completed the job. He left the area neat and clean just like he found it.My only complaint, he did not leave cards for me to share with friends or post on my bulletin board the PT clinic I own in the area.I would 100% recommend him again and in fact will use him for my businesses if the need arrives.RangersLeadTheWay!!!“
“The tech (Dee) showed up on time. He was very well mannered and asked how he may be of service.<br>I explained that I needed help installing 2 ceiling fans and to check on the plug on the cook stove. He was able to install the upstairs fan. He is scheduled to come back and do additional work for the cook stove and the second fan.<br>I have requested that Dee come back to do the service work . He explained what he was doing and showed me the issue with both the stove and 2nd fan. Great job and a hard worker!!“
“Nate was a pleasure to work with. Our unit stopped putting out air and he was here within the hour to take care of it. He was very professional and quick at what he did. Thank you all and thank you to Nate! I definitely recommend HEP and will be calling them in the future for any problems or any service we need.“
“Knoxville Plumbing was great! It wasn't an emergency, but I got a same day appointment. I received a call letting me know they were on their way. I even received a text with tracking available. Zak & Landon were awesome! They were very honest about our issue and highly recommend them!“
“We are super happy with the service we received from this company. We had an appointment scheduled within minutes of completing the online form, and a technician was at our house less than two hours later. He had our drains clean and running like new in less than 45 minutes, and cleaned up after himself so you didn’t even know he was there.“