Optometrists in Chattanooga

“Excellent service. Dr Rosethal was very personable and knowledgeable and the office staff is a delight!!!“

“After having a very bad almost horrible experiance with the lady that does the glasses/lenses orders. I was put in touch with Amber who also takes care of glasses/lenses. I explained to her how bad of customer manners and service I had with the other lady(eye rolls, telling me I didn't know what I was talking about, they don't do PD measurements and so on). After talking to Amber she made me feel so much better about staying with Thompson and Lett Eye Care. Amber has been extereamly kind, listens to every concern and truely cares. She has went the extra mile to help get my glasses perfect. People like Amber should have high praise for doing such and amazing job. The other lady should be assamed of how she treated a customer.“

“Dr. Amy Lackey gave me my vision back! Multiple Drs told me nothing will help my vision. Dr. Lackey knew a special contact that helps keratoconus. Words can’t express how grateful I am for her!“

“I'd give my service with Dr. 4 stars. NOT as happy with the girls at front desk. They don't listen or follow-up. Just kinda talk over you on the phone or cut you off and put you on hold. Initial interaction when I came in wasn't the greatest. Got asked did I know the number to the pharmacy. How easy is it to find a phone number? That's your job. Also didn't appreciate the lack of communication about $35 fee until the last minute. Might chose somewhere different next time.“

“Diane was excellent! Spent time withe and helped me with two pair of glasses! Thank you !“