“I'd give my service with Dr. 4 stars. NOT as happy with the girls at front desk. They don't listen or follow-up. Just kinda talk over you on the phone or cut you off and put you on hold. Initial interaction when I came in wasn't the greatest. Got asked did I know the number to the pharmacy. How easy is it to find a phone number? That's your job. Also didn't appreciate the lack of communication about $35 fee until the last minute. Might chose somewhere different next time.“
“After having a very bad almost horrible experiance with the lady that does the glasses/lenses orders. I was put in touch with Amber who also takes care of glasses/lenses. I explained to her how bad of customer manners and service I had with the other lady(eye rolls, telling me I didn't know what I was talking about, they don't do PD measurements and so on). After talking to Amber she made me feel so much better about staying with Thompson and Lett Eye Care. Amber has been extereamly kind, listens to every concern and truely cares. She has went the extra mile to help get my glasses perfect. People like Amber should have high praise for doing such and amazing job. The other lady should be assamed of how she treated a customer.“
“Diane was excellent! Spent time withe and helped me with two pair of glasses! Thank you !“
“These people truly know their business. Always most helpful, have been using them for 20 years ❤️“
“Wonderful staff. Dr. Levy is masterful with his scalpel. He closed a surgery on my bottom eyelid. His work is hardly detectable on such a difficult area. Thank you to everyone.“
“My day was literally made by Tamara Davis at the Shallowford location this afternoon. This month has been tight with money as school is right around the corner and i have a 7 year old. I came in to pick up contacts, only to learn my prescription was out of date. =/ Tamara found an appointment that fit my schedule and even gave me a pair of contacts to get me through until my appointment. This is why I continue to come back. I really felt like a valued customer. Thank you Tamara!“
“The wait for my appointment was short, and everyone was professional and friendly. As usual, Dr. Lee is the best. He takes time with me, answers all of my questions, and has a quiet confidence about him. I can’t imagine seeing any other ophthalmologist.“