Reviews for Strategic Improvements
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From Strategic Improvements
Hours
Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
online estimates
Ratings
Google: 3/5 
Facebook: 2.3/5 
BBB: FStrategic Improvements
125 Warrendale Bayne Rd #375, Warrendale
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We had (4) roofs replaced with Strategic Improvements over the past few years. We recently had a claim. I called Paul Brown ( owner) and he gave me the runaround stating that he had gone out of business. I checked and the business remains open. The claim amounted to $250.00. After having thought this business was reputable I found that this is not the case.
We had a bathtub and surround put in our bathroom. This company hires whoever might show up to do the work, 3 different people came and looked at job, them never showed. Once a crew did show my 1 1/2 day job took them 6 days while not showing up till after noon and twice staying till midnight (they were to show at 8am). Apparantly they never installed a tub and boy does it show in their finished work. They moved my toilet to put in tub, the toilet then leaked for the next few days down to basement, they said it was plumber mistake on tub plumbing, it was not. The hot and cold water are reversed, really. I've had to replumb and replace their attempt to caulk the tub and...read full review
We had a bathtub and surround put in our bathroom. This company hires whoever might show up to do the work, 3 different people came and looked at job, them never showed. Once a crew did show my 1 1/2 day job took them 6 days while not showing up till after noon and twice staying till midnight (they were to show at 8am). Apparantly they never installed a tub and boy does it show in their finished work. They moved my toilet to put in tub, the toilet then leaked for the next few days down to basement, they said it was plumber mistake on tub plumbing, it was not. The hot and cold water are reversed, really. I've had to replumb and replace their attempt to caulk the tub and walls. They used a furring strip as moulding at edge of tub surround. Paul then asked me to pay more due to it taking longer, didn't happen. I can not recommend this company to anyone for any job, stay far away from this company. Anyone would have done a better job themselves.