“This review has been updated multiple times because it was ongoing.
Written Wednesday: I've lived in my condo for over ten years but this past month I suddenly noticed a strange sound at night. I thought it was the new neighbor in the adjacent unit but then I saw a mouse and not the Mickey variety running along the floor board.
I called my HOA's office and they gave me the number for PCT who already takes care of the common areas in the complex. Alex came out today and he was wonderful. He explained what he was doing and also confirmed before doing anything if the area was safe for my dog (meaning my dog couldn't reach it). He put traps in the utility closet and then dropped some poison in the hard to reach places where my dog and I can't reach. He also plugged a few holes that he noticed where the mice could be getting in.
They said that I can dispose of traps myself if they catch anything but also that I can schedule a return visit within 30 days to check and dispose of traps, with no additional charge. Tje type of traps they laid appear like the type of spring trap I could have bought at Home Depot but the fact that I don't need to touch anything made it worth it.
I'm still grossed about about the whole thing, but I guess it was bound to happen since we live against a wooded area.
Updated Friday: My dog and I were away overnight and came home to find a dead mouse in the living room. I was told the mice would take the poison and die somewhere else. Now I'm worried that the mice might bring the poison where my dog can get at it. I called the on-call number and was told he should be fine. That's not enough and now I have to wait until Monday to even see if they'll do anything. I can't reach half the places he put poison to just clean it up myself.
Update Monday: Spoke with customer service and they calmed my nerves. She said that the product is safe because the dog (or a baby) would need to eat the actual bait pouch to get sick. She also said there is an antidote if my dog somehow did get to it. Poison control had already informed me of this when I called them. Meanwhile, they are sending a tech back out today to remove the poison pouches and just leave snap traps.
I think they need to better train their employees on the MSDS of the products they use. To be panicking about my dog on a Friday night and be told "he should be fine" isn't a very comforting answer. However, I understand that he only knows what he's been taught during training.“
“We've used this service for awhile now, and have been extremely happy. They're easy to schedule, and very prompt. Steven serviced our home most recently and was extremely nice!“
“Jose was very professional, thorough, polite and deserves more than 5*'s I will always recommend your company! Thanks for the great service!“
“Alex came out for a re-treatment and made some very good suggestions. Will be using Akita again in the future“
“I moved into my first apartment and the very next day was horrified to find that it had a German Cockroach infestation. It was a nightmare!! After calling numerous other companies, luckily Eagle Pest was able to move their schedule around and send Shawn out the same day to treat the apartment. We saw improvements quickly. Shawn also came weekly after that for three more weeks, and now the problem seems to be resolved. Shawn was excellent and we are so grateful for his work. He was very thorough, professional, and friendly. I never felt judged, and being a young woman, I always felt comfortable and safe with him in my apartment. Thanks to him I finally feel safe and clean in my new home! I'll definitely use Eagle Pest in the future for any pest control needs.“
“I used to not be able to use my porch or yard from June-October because of how bad the mosquitos were. Now I see maybe 1 mosquito a week! Mosquito squad is worth every penny. Big thanks to Mike M, Tymir, Charles, Mike G, Jack, and John! Everyone has been awesome.“
“I needed some cleaning to get ready for the winter. Patio Patrol helped me out. They are very professional on time I will be using this service again.“
“I highly recommend Lawn Doctor of Haverford & Lansdale for several reasons:
1. Their pricing is very competitive, providing good value for the quality of service they deliver.
2. They are extremely reliable, always coming on the scheduled date. I also appreciate the courtesy call a day prior to their visit.
3. The technicians at Lawn Doctor take the time to apply treatments thoroughly. Unlike other companies I've used in the past, where the treatment cart zipped through my lawn missing spots and leaving weeds behind, Lawn Doctor's technicians ensure every area is covered, resulting in my lawn being weed-free and healthy.
4. Their annual package includes nutsedge treatment, often an extra cost with other providers, is a huge plus.“
“Mr. Garnett was on time and professional. Upon entering, he put on his shoe coverings and replaced bait traps and sprung spring traps. He then proceeded to the outside for the exterior service.“
“We had a ladybug problem, I called was given an appointment the next morning. They showed up on time and did a fantastic job. I was so impressed with the service I signed up for the yearly program that day!“
“They are the best. Thorough, kind, informative and knowledgeable. What they do works.“
“Custom Pests is great! We’ve worked with them over the last few years for numerous issues. They are timely, reliable, and always get the job done. Every technician we have interacted with has been great as well. Highly recommend!“
“Just wanted to thank Amy and this business for telling me the pest I noticed was not harmful, it was due to moisture and how to mitgate it without them needing to come out. I appreciated the honesty and willingness to help rather than simply booking a visit that wasn't necessary. If I do have a pest I need help with, this is where I will 100%.“
“Mike and his team are very responsive and do great work. We have been clients for a number of years.“
“Reliable and fast service. Love that it's a family-owned business that gives back to the community.“
“Terrapin is the best. I’ve been getting their lawn treatments for 2 years and my lawn has never looked better.
I just had their aeration done and wow; their team of aeration specialists did a great job yesterday. They were thorough and professional. Well worth the service.
The best part is….Terra customer service is top notch. They respond to your inquiries, send useful tips and tricks, and call you back.
Thanks- happy customer“
“had an absolutely wonderful experience with Troy today. Truly went so above and beyond in service and when it was all done, he insisted on taking all of the trash so that the cat would not get into it. Absolutely fantastic work- will be recommending!“
“I found Tinneny Exterminating through facebook neighborhood recommendations and I was happy to hear they would travel to South Philly to help me. Christy was able to give pricing and scheduling within 5 minutes of reaching out and I was able to have someone out 2 days later (probably could've been sooner if my schedule permitted!) Bill was professional and knowledgable and very communicative. I highly recommend them and will definitely use them in the future if needed!“
“I had an emergency with a yellow jacket nest, they came out same day! Very nice people, offered guarantee plan. Price was very reasonable. They were also easy to get ahold of, which I appreciate. Follow up on today's service is already scheduled and included in original price. Great people.“
“Great service, automatic service calls. I highly recommend this company. Very knowledgeable and professional.“
“Nate was extremely helpful and informative. He answered all of my questions thoroughly and with great detail! Definitely a company worth trying out you will be a happy customer guaranteed!“
“What a great company. The service tech is always friendly, informative and on time great communication.“
“I have had the company for about two years. I have a quarterly maintenance with them and all the guys that have come out have been super nice and respectful, they even remembered my dogs!! I had to call into customer service today to make a payment and the women in the office could not have been nicer!“
“Fast appt times, thorough inspection, extremely nice and knowledgeable service. I’d highly recommend, 1,000% call them“