Roofing Companies near Natrona Heights

“They do great work and provide excellent customer service. The whole experience from start to end was seamless.“

“Overall a good experience, but definitely a few issues along the way. At this point for my current paid amount, I feel like I got an appropriate value. The workers were efficient and had the job done in two days. Whole process from quote to "done" was about 3 weeks. Project manager Nate Gamboa was a godsend during the whole process. Salesperson has ghosted as I'm still waiting for a callback for voicemails left while the project was an hour in. Also not happy with how a core component of the job itself was misunderstood by sales to the point of not being able to be completed.
Just to reiterate, Nate was the best PM I could have asked for. The majority of my issues are due to the Salesperson.

The Good:
* Fast quote, competitive price
* Mostly fair prices for wood repair
* Project Manager Nate was fantastic to work with. Great communication
* Workers definitely worked hard (7am-8pm the first day)
* Minor issues after completion were corrected within 24 hours
* Work appears to be mostly well done
* Warranty
* Thorough cleanup

The Bad:
* Told after the job was mostly done that a key portion of the job was unable to be completed despite sales reassuring us multiple times it was no problem
* Still finalizing the details of the grand total due to a contract error - (Corrected 3 weeks later)
* Sales unresponsive to calls to figure out contract/billing error
* They gave the dumpster guy my information to arrange for drop off/pick up without telling me
* Debris was left in my neighbors yard until the end of day two

Details of the difficulties:
The main reason we had the roof replaces was because we had what we thought was a leaking sewer vent in our flat roof and we wanted someone to cut into the roof to check for damage figured that they could slip a PVC fitting over the iron pipe below the roofline. Sales assured us that it wouldn't be a problem. -- It ended up being a problem and couldn't/wouldn't be done.
Our sales associate noted during our initial inspection that we had a roof with multiple repairs. Multiple layers of flashing and shingles. (This is important later) We didn't really want to replace the shingle roof, but ended up making that investment.
While we went over the contract, he went through each item line by line. We defined a price for replacing the thinner wood sections and the flat sheets.
After signing the paperwork and waiting the 3 days RTC, Bethany called and scheduled our job for about 1.5 weeks later.
Guys get here on the day of the job and everything is going smoothly. About 2 hours into it, Nate lets me know that they guys found extra layers of shingles and there would be an extra charge to remove them based on the contract. Puzzled, I ask him to show me in the contract where it defines a price for that. It turns out sales never defined that price and then signed off on the contract. Nate tells me I should get a hold of Sales to discuss, so I call him and leave a vm plus text. (8/28)
Job gets finished the next day, guys clean up really well. Still nothing from Sales. Chatting with Nate about the payment and I told him I have no problem paying for the job and the extra for the rotted wood they replaced. I will not pay for something that was not defined in my contract that would raise the cost of the job 18%.
I asked for a final bill for my records on Friday (Nate was paid on Thursday) and I received the change request for extra shingles, but not for the wood. I ended up calling in to Bethany at the office. She said that sales would call me right back or she herself would follow up in an hour or two. -- Never heard back.

Nate followed up on Friday as well asking if sales had contacted me, which they have not. He said give them one more week and let him know if I've still heard nothing.

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“I couldn't have had a more pleasant experience today for the service provided in the repair of my central air. The technician, Marcus, arrived exactly at the time promised. Marcus was cheerful, courteous, knowledgeable, efficient and helpful. I couldn't have had a better technician to service my unit. What an incredible asset he is to the Schulteis Company. Best service experience in my life.“

“This company did a beautiful job on my roof, gutters, downspouts and soffit/fascia. They give you a detailed contract on the work to be done, they are fully insured and a lifetime warranty on the workmanship. You cannot find a better company and they definitely aim to please.“

“Steve Toth & company put a new roof on our home in 2021. We were so pleased and impressed by their quality and professionalism! They were even very conscious about not disturbing my flower beds along the house while they worked; and I can happily report that no harm came to any flowers while they were here. Their professionalism and courteous customer service did not end there. This year, in 2024, we had a hail storm come through our area. Steve was more than helpful when we called him to ask if he would check on our roof to see if any damage was done. He did not hesitate to accommodate us and put our minds at ease. The roof, of course, was fine. It was a quality job and we were so grateful that he was willing to do the inspection for free. He’s a great guy and has a great team. Their work and customer service is excellent! I would not hesitate to recommend them to anyone!“

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“This company was extremely great to work with for one of our project roofs. They were able to help me in a pinch and when things started going a little sideways again they were there to help me out in getting everything straightened out and delivered. I would highly recommend them and use them again for our next roofing job. A big shout out and thanks to Mark and Norm!“

“I used to work for Tom, and let me tell you,I learned a lot from working for this company. Not only that but, Tom is one of the nicest guy's you can meet. Along with Mark, who is in charge of doing the roofing jobs and in charge of the crew. The roofs they do are done 100% right and the jobs they do are amazing. That is why i give them a 5/5 star's. I no longer work with them, and haven't for a couple of years but i don't regret having worked with those guys and wish them the best!“

“Excellent job on. my roof. Very professional ???. Thank you Brad...Service: Standard cleaning“

“Very reasonable prices and clearly experienced roofers. Highly recommend.Services: Gutter repairs“

“Brandon is a very professional and honest contractor. Very responsive and is always concerned that the job is done to the customers expectations.“

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“AC-CEL just finished up another couple projects for me today. Siding, soffit, gutters, window and a refresh to our front porch. Nick and team are a class act, on time, up front and do high quality work. If an issue arises where I need work done on my home that I cannot do myself, AC-CEL has been my first choice. I would recommend them and will continue to hire them in the future. 5 Stars!

-Joe“

“ABC Roofing replaced my roof with no issues, very competitive pricing.
Highly recommend them.“

“We recently used Patterson Construction to replace our 2001 roof. We had them replace all the shingles and new vent caps. They were wonderful to work with and I would highly recommend them. They were on time, professional and reasonably priced. We will definitely use them again!Service: Roof repair“

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