A. C. Rimmer

Jul 2024

We contacted AC Rimmer on recommendation from a neighbor, who had a similar problem with heating/air from a unit installed by another company. ACR responded promptly to my call and had a technician out within a day of my phone call. Both people I spoke with on the phone were very helpful and friendly. My wife was home when the technician arrived and said he was very professional, friendly, and addressed an immediate solution to our issue, along with providing other options for the future. We will definitely use AC Rimmer in the future.

Jun 2024

Tom Tewell came to discuss my options with replacing my 32 year old AC unit.
He never made me feel as if I had to defend myself against a high-pressure sale.
I was given several options and there was no pressure to make a quick decision.
The team that installed my unit laid down tarps and very kindly did not cause me any clean up once they finished.
Honestly, I highly recommend this company.
Replacing an air conditioner is not a fund way to spend money but this company made it feel less painful.

Jun 2024

Excellent customer service! The service agreement is worth every penny (they were even able to lend out a portable a/c unit until new hvac installation). Pricing and explanation of service by our technician was all great. They have proven to be trustworthy and reliable.