About Tru North Heating and Air Inc.
Tru North Heating and Air Inc. is a family and veteran-owned HVAC company located in Downingtown, PA. They provide top-quality heating and air conditioning services with a reputation for honest prices and excellent service. The company is dedicated to exceeding customers' expectations by employing expert certified technicians who focus on meeting their needs. Customers often praise the personable and knowledgeable staff, including the owner, who takes time to explain systems and ensure clients feel comfortable. The staff is friendly, helpful, and professional, even during challenging times like natural disasters when the company's own office was affected. Many clients appreciate the staff’s familiarity with their service history and personalized recommendations. The installation process is known for being timely and thorough, with new systems working well after installation. The company’s representatives, like Noah, are praised for explaining options clearly and answering questions pleasantly. Technicians arrive on time, are courteous, and ensure clean work, as highlighted by reviews of the installation crew and technicians. Overall, Tru North Heating and Air Inc. is highly recommended for its superior service, quality products, and customer-focused approach.
Just had the most positive experience with Glen from Tru North. He went above and beyond to help me get my heat to work again, and to top it off, at a reasonable price. I highly highly recommend!!!
I purchased a new HVAC system one year ago. I am very pleased with the unit I chose. It’s extremely efficient. I got an excellent deal with Tru North. This is my second maintenance checkup and Joe was excellent
Had a new HVAC system installed yesterday. While there was a preventable problem caused by a manufacturer defect that prevented the job from fully being completed, the crew ensured we had heat overnight and Jason explained next steps thoroughly.
Jason resolved the problem the next day as discussed and finished all final testing to ensure the job was completed to everyone’s satisfaction.
I highly recommend Tru North and look forward to years ahead working with them.