About ProKleen Restoration
ProKleen Cleaning & Restoration Medford has been providing top-notch services since 1994. Their team is known for being extremely kind, helpful, and quick to respond to emergencies. They offer detailed assessments and thorough walkthroughs, providing customers with expert suggestions and explanations of the restoration process. With their 24-hour emergency services, ProKleen is a reliable choice for mold inspection, water damage restoration, and more. Customers appreciate their prompt appointments, detailed estimates, and personable staff. Their recent work includes cleaning up water damage caused by sump pump failure and removing old heating duct work, insulation, and vapor barriers under the house. They repaired the sump pump and fixed drainage to ensure proper water flow. Customers have praised the team for their professionalism and helpfulness. One customer noted that Rusty from ProKleen was particularly courteous, professional, and helpful, taking the time to explain options clearly. Others have been impressed with how quickly the crew arrived, even on a Sunday, to assist with emergencies like smoke damage from a stove mishap. With their expertise and dedication to customer satisfaction, ProKleen remains a highly recommended company for any restoration needs.
This comment is coming a little late but I have been incredibly sick due to toxic mold. I worked with Rusty and the woman in billing. They were the most kind hearted people while dealing with such a traumatic situation. Customer service was above and beyond. Rusty I want to give you a giant thank you for all of your help if you still remember my situation in the Poplar North apartment. My blood has been tested since then and I have all types of mold in my system. It’s been an uphill struggle but I am out of that toxic environment thank the Lord.
I appreciated working with all of you. Keep up the good work! May the Lord bless your business. ✝️
ProKleen Inc. did an exceptional job throughout the entire mitigation process on my property. From the first contact, their team was professional, punctual, and completely transparent about every step of the procedure.
The technicians demonstrated a high level of knowledge and care, using specialized equipment and adhering to the appropriate standards to ensure the work was carried out safely and effectively. They were always willing to explain every detail and answer all my questions, which gave me great peace of mind during a stressful situation.
I especially appreciate their attention to detail, their cleanliness, and the quality of the final report they...read full review
Jason and his team at ProKleen came to my aid when disaster struck at a most inconvenient time. They reassured me that all would be dealt with properly and expediently and would be as clean if not cleaner than before. Jason also spoke on my behalf to my insurance company to advise them of the ongoing procedure. When completed it was as if nothing had occurred and restored beautifully. Thank you for responding at once and holding our hands throughout this process.