Dove Depot Cleaners

Jul 2024

ABSURD pricing. I go somewhere closer to yonge and St clair usually but was conveniently located across from grocery shopping. Turned right around as soon as I saw the quote. More than double the price of where I usually go. Don't doubt that they do a decent job but their pricing shows zero respect to the customer and isn't grounded in reality

Jun 2020

Took a suit in for cleaning. The suit was needed for a wedding. Went to pick up 1 week later and the suit was not ready. Had to wait overnight for them to find it. They then promised to deliver which never happened. Finally got the suit 3 hrs before the wedding. Horrible customer service and did not even get a sorry for the inconvenience. Manager would not even call me and they put the young girl who was working in the store as an in between person. Will never go back and will let my Leaside friends know what horrible service I received.

Oct 2019

I took an expensive pair of pants there for a simple alteration. When went to pick up, it was not done right. They promised to correct it but after 2nd pick up still was not corrected. When went there for 3rd time the clerk looked bothered by my frustration and best she can do was to say leave it and let me see what owners would say. This is not the expectation that I had when dealing with a “high end “ brand like Dove Prices they charge and brand promise they advertise is not consistent with delivered client experience. Absolutely disappointing. Never doing business with this establishment ever again.