Reliance HVAC enterprises

Apr 2024

I had a Reliance technician coming to my house to perform maintenance on my furnace. After being there for 2 minutes, he concluded there is a crack in the heat exchanger. Without checking for gas leak, he shut down the furnace and left us (2 elderly people) with no heat (it was snowing that night). Next morning we had a Reliance Sale person coming to give us an estimate for a new furnace. After being there 30 seconds, he concluded we have replaced both - the furnace and the A/C as well. The estimate was $12 449 + HST. The technician that I hired from another company checked the furnace and said there is NO CRACK in the heat exchanger and I ABSOLUTELY DON'T NEED TO REPLACE MY A/C. Meantime, it cost me $4200 to replace my furnace. In conclusion, both, the technician and the sales person are crooks and the whole company is a completed FRAUD!!! DO NOT EVER USE RELIANCE!!!