“Gateway has been our primary vet for 5 years now. The care and compassion from their entire team during our difficult cancer journey with our puppy was amazing. We appreciate how much time they spent coordinating Maverick's post mortem with OVC and his cremation to follow. We couldn't have done it without them ♥“
“I am SO happy with the service here! Extremely friendly staff who were happy to take my very large (and somewhat challenging) dog for a nail cut. The online booking process was fantastic, I was able to book him a next-day appointment. Pricing was also extremely fair.<br><br>I'm so happy to have someone close by who can work with my dog!! We will certainly be returning, I highly recommend this facility.“
“Bully friendly!<br><br>This place I recommend to everyone regardless of what dog they have. I’ve followed them to their new location and would do it again if they moved. It’s much bigger now but the personal love and small business feel is still there. The owners very much care about their clients.<br><br>First time I met them, I brought a nervous dog near closing time (pre arranged, they were so accommodating and kind) turns out I was the nervous one. They told me not to worry and I could go run errands if I wanted to. I did, I got my nails done.. after I while I thought.. hmm.. they haven’t called me back .. this is a while now. I showed up and the owners were sitting on the floor playing ball with my boy. We’re talking after hours. They said they figured I’d come back when I was ready and let me take all the time I wanted and they were just having so much fun with my dog they weren’t looking at the time.<br><br>I was new to Canada with a dog that is a bully and I was very scared to bring him anywhere because of BSL. Bully parents know the feeling I’m sure. This place is safe, clean, exceptionally accommodating (they really do try their best) it’s worth booking an appointment vs a walk in elsewhere.<br><br>There’s a reason they are booked way in advance people! now if only we could clone all these lovely folks!“
“Great store friendly staff. It has gotten quite a bit more expensive though. Corporate greed at its finest.“
“The lovely staff do such a great job with my VERY nervous dog, Molly. It has been such a relief to have them work with her and I can tell whenever I pick her up that they shower her with patience and affection. Thank you!“
“My ex went away on vacation for a month and left me with her cat children to take care of.I was given no instructions on how to trim cat claws, so Google led me to this company!Connor and her employees did a wonderful job. I got there early and was taken care of immediately.Sorry for having to listen to me vent my stresses about having to live with cats because I'm not a cat (or dog) person. I prefer an aquarium with fish or a turtle, hahaha.Thanks again for your service.“
“Best grooming place ever. Staff and owners are fabulous. No pens, no-3-5hours waiting. They treat the animals with gentle kindness.<br>If you have an appointment, you are see on time. They don't over book.<br>Can't say enough about them i very highly recommend them. Wouldn't take my dog anywhere else now that I found them. I am so very grateful and happy with them and the treatments that I drive in from Tillsonburg .“
“Took my 60lb labradoodle here for the first time, Becky and her team did a great job. We will be back!“
“Was walking down the side of the road holding my flat bike tire And the nicest lady I’ve ever met picked me up And drove me back into town. They are nice to people. I’m sure they will treat your pets even better! Thanks“
“Well hidden dog spa in Glen Morris. My dog loves going there and the staff is very friendly and professional.“
“My two Skyes looked wonderful. What a great job the groomers did. I will definitely bring them back.“
“My cat was quite ill. And Waterloo West (who is not our regular vet) was able to fit him in as an emergency within a couple of hours as our vet was too busy that day. Dr. Arabi was amazing, so kind, attentive and knowledgeable. She took the time to explain everything to me and was reassuring. The front staff and vet tech's were great as well! Thank you!“
“Helpful people and great product for animals thanksAnd their return policy is also good appreciate that we can select products even after using always recommended for new pet parents“
“The staff are truly amazing, I have been buying my cat food there for years and everyone is so friendly and kind. I just had to put my senior cat down on the weekend and the care and compassion from everyone is truly amazing. They went above and beyond. Thank you to all involved, I truly appreciate the care that Willow received.“
“Great staff! Very friendly clinic! We came today to put our cat to sleep, but the doctor gave us hipe and medicine and the cat began to eat! The clinic was recommended by our neighbours, and we glad thet we found “our place”“