“Remarkable and extraordinary care, professionalism and cleanliness of facility! Front desk administration is also impressive! Great Staff! Thank you!!!“
“I find the staff and Dr Kelly very friendly. The Dr listens to me, I mean really hears what I am saying and I appreciate that. It doesnt seem like she is in a hurry and that is a BIG plus in my book.“
“I am here right now for an upper scope (gastro procedure.) On mornings when I have not had coffee, I am not a joy to be around-- but this team has been friendly, caring, and engaged with me the whole time despite my likely obnoxiousness! From the first contact in the lobby through the comforting visit from anesthesia, every person at this Cleveland Clinic location has gone above and beyond to make sure that I feel safe and confident. (I think I was in oversharing mode, so that's no small task.) Often when someone is talkative in such a setting the staff is not actually listening, but that's not the case here. I have carried with me since childhood a note in my medical history file that lists a penicillin allergy-- Karolyn (even after listening to stories of my "I was a fat kid" childhood hell) had the presence of mind to catch that detail and brought me a brochure regarding allergy testing for penicillin (it turns out many of us who have such a note don't actually know if we are allergic to penicillin.) Competence being assumed, listening is the most important skill for a medical provider. The Cleveland Clinic employee culture seems to promote this value. The woman who was with me right before the procedure and rolled my dizzy self through the snowy morning out to the the car deserves more than this anonymous shout out, but sadly I was too out of it to catch her name. (For anyone who is curious, the procedure went well.)“
“Phenomenal experience. Very friendly and knowledgeable staff. Doesn't hurt and I got results. My wife says I haven't looked so good in a long time and I have lost inches off my flanks and belly. My wife is next, seeing my results. I've already scheduled more treatments.“
“Dr. Kocka was my Doc for years. Super guy and physician. Best and by far most knowledgable in the field.“
“In my 55 years, I must say, Dr. Taliwal would be my horse in any race! She is awesome! Can’t say enough, that’s for sure. I do have the best Doc in town.“
“Good care. Lots of doctors to choose from with a wide arrange of specialties. Don’t be late or you will get rescheduled!“
“This seems like a great clinic to me. We arrived a few minutes early and they checked us in at a desk near the main entrance. We went up to the waiting room and the wait was not long at all. The staff were very professional, friendly, kind and helpful. The building was sparkling clean and there was plenty of parking. This building is conveniently located off Rt 18 right next to the Cleveland Clinic Medina Hospital and also right near I71.“
“Nothing but positive things to say about this place. First time ive been to the doctors and been made to be comfortable. And the hours they offer works great for the working individual.“
“Amazing drs i wasn’t impressed with the front desk information center. I stood there waiting to ask question and the lady was so into her phone wouldnt even look up i said something and still wouldnt get off her phone and when i got back to that area after appointment she was still on it.“
“Dr. Dulle has always taken great care of my husband and I for many years. The office and staff have always been polite to me, always.“