WCCV Flooring Design Center

Oct 2024

The worst company I have ever dealt with concerning carpeting. First they installed poor carpeting in a new built home that only lasted 3 months. (blamed Shaw) Warranty claim won, then they sent the wrong color carpeting for replacement and told us we would have to wait another 2 weeks with no compensation for all the prep work we had to preform and the carpet that their installers already removed.. All we received was the blame game everything was Shaw's fault even though they didn't check the carpeting when it arrived at their warehouse prior to sending the installers. I would advice if your contractor wants to use WCCV demand another company.

Dec 2023

Our new house builder had WCCV put in the carpet in our new house. The installation was done poorly. Bubbles and creases start to appear just after the 1 year install warranty. Dont let them fool you, they bring in cheap labor to knee kick in your whole house when they should be using the proper installation methods. They are not customer focused. Use any other company but them.

May 2023

If 0 stars were an option I would select it. The original tile was recalled and we went back in February to select a new tile and was told they would reach back out in one week to schedule install. It’s now end of May. Calls, voicemails and emails go unanswered. Not entirely sure how this business is run and I’m now left with bathrooms where the grout is falling out.