“The installation was done back in April, but I wanted to wait until really hot weather before posting this review. Let me say right off that my experience with Viking Heating & Air exceeded my expectations! From making the appointment for a quote to the installation of the furnace and AC unit, everyone was pleasant, professional, and very helpful! The upstairs never cooled or warmed like the first floor. Over the past 7 years I've had service done to the old units and expressed the problem. No one offered any real solution. When it was time to replace, I got quotes from 3 companies. The pricing was pretty consistent from all. I decided on Viking because of their 10 year warranty and a local company. Day of installation the owner, Jeff Smith, came with his techs. I explained my concern with the 2nd floor and he said he would have one of his guys out to check how the ductwork was installed in the attic. They found the cause and solution. I also had an electric attic fan installed based on their suggestions. The techs did an awesome job. Friendly, answered questions, cleaned up. I decided to compare what I paid in electric last year to this year for July/August. Last year it was $345, this year $151. BIG difference. The house stays cool, lot to no humidity, and the upstairs no longer feels like an oven. If you are looking for a reliable company with excellent product and service, look no further than Viking Heating and Air.“
“Leasing rep at The Heights at Knollwood Crossing and Conner did a great job at fixing and explaining the issues to me!“
“Bought a house. A week later the air conditioning went out. Hanna was there. Added the unit and made sure it was up and running. As I was doing a total renovation (Rustic Home Improvement) (Necolas) the doors were open a lot. It caused a freeze over. Hanna came back over, inspected everything and made sure we were all good. A very kind man who values his business. There is no way you will not respect him or like him. He is just that kind of man!!!“
“We had a flood we called Roto Rooter to come in and give us a free estimate. At first, the person that came in was disingenuous and told us that everything was dry and did not use a moisture meter and did not do his job. After we called the management and told him what went on, they sent out several people. Ultimately, they sent us Their best specialist his name is Ben and he stayed with us for weeks doing whatever he had to do to dry out our sub floor and our kitchen. He was sincere and did everything he could to spare us from a nightmare of having to rip up our floor. He did whatever it took and came on Saturdays , evenings, etc. he went and did extra things for us.
He even put our floorboard back that he had lifted and he also even put some insulation that we had back up in our basement so my husband would not have to climb the ladder. Ben is a gem and Roto Rooter is lucky to have him, but the management immediately took care of the whole problem and did not at all argue about what their employee did. They stand by you and you can trust them. I would use them again just not that original employee that came. I have his name written down.“
“Anthony was great! Showed up very quickly and helped me tremendously with all my needs. Thank you, Anthony. I’ll ask for you again.“
“I've used Stanley a few times over the years now and it's been reasonable and professional every time. This is the first place I'll check when I need a new system too, thank you!“
“Ricky and Justin came out to our house to help with getting our washer and dryer unit set up. Some old parts were extremely damaged and needed to be fully replaced. It was a great experience working with both of them. Ricky was extremely knowledgeable and very happy to explain anything. I felt comfortable to ask him any questions since he seemed more than willing to answer anything. Justin worked extremely hard and got our washer and dryer set up perfect. I would 100% work with them again, because it was such a great experience.“
“AC wasnt getting cold. I called at 9 a.m. rhis morning and Francisco was here at 1:30 p.m. He diagnosed the problem and explained my cost options. He proceeded to fix my AC unit. Francisco was very informative, polite, courteous and friendly. This is the 2nd time I have called Robinson Heating & Air Conditioning to fix a problem for me. I will be using them again in the future. Thank you Francisco.“
“Called late morning re a leaking washing machine. Mark arrived later that afternoon and quickly diagnosed the problem. What a pleasure to work with someone who is honest and doesn't try to up-sell you something you don't need, and charges reasonable rates! Cannot recommend this company enough and would definitely call them again. Thanks so much!“
“They called before arriving, and were a few minutes early. Best of all, when they determined that the job could be fairly easily done by us, if we just knew how, they took a few minutes to show us, and then left refusing payment. They said they couldn't take money for that. Chris and his brother (John? I'm sorry I forgot!) deserve accolades for their service.“
“Josh just left and installed a brand new sink and garbage disposal. The former one was 66 years old.. He replaced pipes in the basement, water heater pipes and repaired an outdoor faucet that had busted. He was very professional and a really nice man. Thank you, Josh! I’m over the moon! ☺️ Highly recommend ????Services: Plumbing pipe repair“
“Everyone has been really nice. I gave 4 stars because the guys that installed the tank less water heater went across our white carpet multiple times. Now that needs to be cleaned.“
“Had Richard out and he was amazing. Kind, courteous and fixed our clog immediately. Would give 10 stars if I could.“
“Complete Plumbing was very prompt and helpful. The technician, Cody, was excellent. He was very helpful, honest, and hard working. We had a great experience overall.“
“I had another heating and air company come out and tell me that I had to replace the whole system for my AC unit. When Keith came out to give me an estimate for replacement, he knew I was leery about actually needing to replace it, so he suggested that I have one of their techs that has alot of experience with the brand that I have come out and look at it. I agreed and Andrew came out and was very knowledgeable and also actually took the time to educate me about my unit which I appreciate. Andrew found the problem within 5 mins and fixed it on the spot and saved me $16,000. Everyone at Butler was very honest and helpful. They could have just given me the estimate like everyone else and been on their way but they didn't and it saved me from spending a ton of money. Thank you Keith and Andrew, I greatly appreciate it.“
“John was awesome. Didn’t stop until I was no longer standing in water. Quick and easy to make same day apt. I needed some repairs and it was quality work at fair price with warranty.“
“Austin was super professional and very helpful and thorough in explaining everything he found during his inspection. I appreciate his recommendations that were realistic and not overwhelming.“
“2 time customer here. Bottom line up front. These are the guys to hire!!!!!Couple days ago I had a leak coming from the 2nd floor running into the basement. Mr Miller came out, punched a hole about 8in by 10in in my laundry room AT THE EXACT spot of the leak. Unreal. Simple dudes. Good prices. Wonderful people!Service: Plumbing leak repair“