“I highly recommend Rick. I took my laptop in for a keyboard and screen replacement. The turnaround time was very quick. Rick was also extremely accommodating as I needed him to hold the laptop for me.“
“tried installing a remote program on my system and totally messed it up. Called Computer Surgeon as I recently moved to Wadsworth. They were able to access my system remotely, fixed the problem quickly and installed a security program. It was done within 30 minutes, the tech who helped was patient and understanding. Asked about cost and told it would be sent. Today the bill arrived, completely amazed at the more than reasonable cost. I will recommend them to anyone who will listen and will always use them on a computer issue.“
“Great people ,when I come here to deliver I'm greeted just like family been comming here about 15 yrs and still treated the same !?“
“I cannot say enough wonderful things about the exceptional service my company received from Keith at KGC Tech Group. From the very first call, Keith impressed me with his wealth of knowledge, friendly professionalism, and genuine desire to help fix our computer issues quickly.Over the years, Keith has completely saved the day for us countless times by expertly troubleshooting complex technology problems and getting our systems up and running again with minimal downtime. His repair work is impeccable - he always goes the extra mile to ensure everything is working perfectly before considering the job done.Beyond Keith's stellar technical expertise, what I appreciate most is his steadfast commitment to customer satisfaction! He patiently answers every question, explains things in understandable ways, and makes sure we have full confidence using our technology again after he works his magic. His follow-up is also fantastic.Simply put - Keith delivers phenomenal IT support and services. Both his individual attention and the capabilities of his whole team far surpass expectations each time. I cannot recommend KGC Tech Group more highly for any computer repair or assistance needs, large or small. Keith has earned our loyal business for life! Other companies should strive to match his quality customer service standards. Five shining stars!“
“We have bought several used computers from this wonderful local place. We just had to run in a computer that had been hacked, and They were able to fix in minutes. Their pricing is very fair, and their service is outstanding!“