About Japanese Automotive Service
Japanese Automotive Service, established in 2000 and located in Hilliard, Ohio, offers a range of services for both foreign and domestic vehicles. The highly trained and ASE certified team specializes in Asian makes and models, including Honda, Toyota, and Mazda. Services include brake work, scheduled maintenance, and Advance Driver Assistance System (ADAS) calibration. The shop is a NAPA AutoCare Gold Certified shop, utilizing high-quality NAPA parts and providing a 3-year/36,000-mile warranty. Customers praise the shop for its friendly, courteous, and competent service, as well as its fair pricing and knowledgeable staff. They find the service to be excellent and cost-effective, often preferring it to dealership service. Japanese Automotive Service also offers 24-hour towing for added convenience.
I brought my Toyota Prius (it was smoking badly) here after a dealer said it needed a complete engine replacement. David and his team worked tirelessly to determine the true cause. He also told us an engine replacement wouldn’t solve the problem. They did a great job, and they kept in touch constantly. So glad to have my car back.
Friendly, courteous, and competent. Respectful of my questions and requests regarding diagnosis and repair of my vehicles. Dave recommends what needs to be done and does not push anything that doesn't. I would recommend Japanese Automotive Service to anyone needing service or repair of their vehicle.
We have been customers for many years and appreciate their responsiveness, customer service, and fair pricing. Dave knows so much about cars and John is very easy to work with from a customer service perspective.