“I cannot say enough wonderful things about the exceptional service my company received from Keith at KGC Tech Group. From the very first call, Keith impressed me with his wealth of knowledge, friendly professionalism, and genuine desire to help fix our computer issues quickly.Over the years, Keith has completely saved the day for us countless times by expertly troubleshooting complex technology problems and getting our systems up and running again with minimal downtime. His repair work is impeccable - he always goes the extra mile to ensure everything is working perfectly before considering the job done.Beyond Keith's stellar technical expertise, what I appreciate most is his steadfast commitment to customer satisfaction! He patiently answers every question, explains things in understandable ways, and makes sure we have full confidence using our technology again after he works his magic. His follow-up is also fantastic.Simply put - Keith delivers phenomenal IT support and services. Both his individual attention and the capabilities of his whole team far surpass expectations each time. I cannot recommend KGC Tech Group more highly for any computer repair or assistance needs, large or small. Keith has earned our loyal business for life! Other companies should strive to match his quality customer service standards. Five shining stars!“
“Great service from Transformer's team. I've had helped from Ed and Aaron and they all helped resolved the phone issues in a timely manner. I highly recommend their services“
“A few months ago, I was experiencing problems with my printer. Mike from Falls PC Clinic came out and not only fixed that problem, but took care of some other annoying software glitches. Mike also indicated that the mechanical hard drive was really struggling at times, and recommended upgrading to solid state. Just got that done at Falls PC Clinic. Great advice, very reasonable, and very quickly done with almost no downtime. Wow! Great service, quick, thorough, very reasonable. Great Olmsted Falls business to support!“
“Digital Bill is a godsend. The Mobile Web application that he built for me was awesome, but it's more than that. The guy actually KNOWS what he's talking about. He's helped me with everything from web applications, to picking out a laptop.....which was a GREAT deal! Can't say enough!“
“Great people ,when I come here to deliver I'm greeted just like family been comming here about 15 yrs and still treated the same !?“
“Incredible transition of our MSP services and our email. Nicest guys and even stayed til 6 am at one of our locations to fix everything.“
“We have bought several used computers from this wonderful local place. We just had to run in a computer that had been hacked, and They were able to fix in minutes. Their pricing is very fair, and their service is outstanding!“
“they have always been knowledgeable and professional in the several times I have brought my 7 year old laptop for repair. I get good guidance in decisions in keeping it rather than selling me something new and always personal attention. They stand behind their repair service and take responsibility to make sure you get the best result that gives you confidence not easily found in businesses today. Jerry always let me know the status of parts each time something was needed.“
“I highly recommend Rick. I took my laptop in for a keyboard and screen replacement. The turnaround time was very quick. Rick was also extremely accommodating as I needed him to hold the laptop for me.“