“My main external backup drive quit working. I would have lost months of documents & over a years worth of photos.
Contacted Empirical, dropped off my drive that afternoon.
Three days later I was picking up my new backup drive .
He was able to recover ALL the data & then some. Have never been so relieved.
Kept me up to date as to the status & price was definitely reasonable for data recovery & a new drive.
Highly recommend.“
“Bill is the cell phone wizard! He is very enthusiastic about these phones. The issue with my phone had been frustrating me for some time. Finally, I went to the Verizon store to obtain a new SIM card, hoping that would resolve the issue(s). Nope. Of course, they wanted me to buy a new phone. I took it to Bill. I had my working phone back just a few hours later. He thoroughly explained his diagnosis and repair. His charge for all that was VERY reasonable. Thanks for everything, Bill. I will and have already recommended his business to anyone needing help with their cell phone.“
“I got a cake for my 4 year Olds birthday he said he wanted a cat cake so that's what I got him lol the cake isn't bad I wanted to just put what cat they had on it its nothing fancy I mean.... it's a 4 year Olds cake and he wants a cat I can say the cake did taste good though the employee was very nice she was very helpful and the cake was a good price“
“Brought in my son's Oculus controller to fix a drift issue on a Saturday. Repair was quoted for a Tuesday but finished same day. Awesome service. I know where to go when he inevitably breaks other controller.“