Reviews for Waterloo Dental Associates: Markowski Elaine DDS

Nov 2022

The staff is more concerned with their cancel policy vs customers having courtesy to call and cancel in the event they just need to reschedule. They forget when you have insurance you have options. Don't let them bullying you into thinking you don't have options because there are plenty of great dentists in the area. Don't forget word of mouth is how people determine who's services to use. I was warned about Waterloo Dental from previous patients, and now I've experienced it firsthand. I will not be returning! Please be advised the last time I canceled my best friend had died, and I don't have a balance, but was still reminded about the $35 cancel/rescheduled policy. RUDE! Loved my dentist experience, but you have to get through the insensitive customer service to get the great dentist! -New to Akron Resident