Heating & Air Conditioning / HVAC near West Islip

“Dashing Dan rep came in and immediately figured out the issue. That wasn't the best part, I called on a Sunday and was noted to wait to Monday which was a holiday but they still charges normal hr rates and a saved a few bucks. Professional, efficient and honest will keep business running for a lifetime and you guys just gained my business for life !!!“

“I've read some of the reviews below, and they don't match up to any of my experiences. I've been dealing with Metro now for over two years. Each year I purchase a contract ensuring my unit has the proper maintenance schedules. Metro has been superb! I've experienced a few issues, and the quick response from Metro has been excellent. Technicians are qualified, and I've never once experienced a bad visit. I am always honest with my reviews, and the quality and responsiveness always allow me to renew my contract. Metro is fantastic, and I always say. Experience establishments first and make your own conclusions. At times ratings don't always paint the correct picture.“

“Hiring GMG HVAC to service our home is the best decision we could have ever made. Joe is seriously the best, most friendly person, and one who is knowledgeable in all aspects of home ownership and construction. Every time he has come out to our home, we are immediately put at ease and know that our problem is going to be fixed correctly.“

“This company has helped us twice now.. first with a boiler wiring issue and next with an HVAC leak. Both times Joe was able to show up the same day, got to the root of the problems quickly, was very reasonably priced and so friendly & professional. I would HIGHLY recommend them to anyone!!“

“I recently switched from another vendor to Five Star and am happy I did. At their initial visit they identified some maintenance issues, performed a tune up and returned that same afternoon after I called to ask a question about some work they performed. When their service tech Alex came another day to perform the maintenance recommended, he was knowledgeable, helpful, efficient and even braved a swarm of mosquitoes to attend to my AC units. Happy to recommend.“

“Fast to respond to my call. Clean cut serviceman was at my house in about an hour. Work was done clean, professional and fast.“

“The best! They came by the same day our AC went out and gave us a quote, and were able to install the new units the following day. Couldn’t have asked for better service“

“My central air was no longer producing cold air. When I called Christopher he was able to tell me most likely what the issue was and come by to fix it. I went with him because he instilled my trust and was able to deliver on what he promised.“

“Mike was courteous, thorough, and did an outstanding job. I would certainly use this company again and would have no hesitation in recommending them highly.“

“Joe's Customs was a recommendation from a friend. I got top notch professional service at a totally reasonable price. Kevin, the tech was super nice and gave me a really trustworthy vibe. I've got no need to look anywhere else for my HVAC needs. Highly recommend.“

“I received 2 estimates. The original one was $1,260.57. I saved a screen shot of this estimate. The following day I received another estimate for over $1,800 with no explanation why the price changed overnight (even though I sent an email requesting an explanation regarding why the price went up over $600.00).

It initially took 2 days and 4 phone calls just to get a service man here for a diagnostic of the issues with my ac. I was charged $150 for that, and I was told I would have an estimate by Friday later in that day, or possibly Monday. Again, after many phone calls with many mixed messages contradicting each other, I did not hear back from this company with an estimate for 6 days, then finally the 2 different estimates consecutively with the price jumping from $1200+ to $1800+ overnight, with no explanation why, even though I requested one.

I have a 10 year warranty on my air handler and I asked one of the women I spoke to, why this wasn't covered under the warranty? This ac was only installed in 2017, but I've had to call for service for the past 3 seasons each summer. This brand new ac only worked for 4 years without any issues until 2021. This unit required service every summer following 2021 (2022 through current 2024). The woman I spoke with said she was going to discuss my 10 year warranty with a manager, yet she never got back to me regarding this??.... I only received 2 different estimates through emails, with a note attached explaining that the estimate price can go up at anytime during service and I'm obligated to pay no matter how much this price may escalate. Who in their right mind would ever sign such an agreement???.....especially after all the mixed contradicting messages I'd been receiving from All Weather over the course of 6 days during a heat wave, while I had no working air conditioning. Needless to say I would NEVER do business with this company. My experience with All Weather was AWFUL. Your prices are OUTRAGEOUS. I was told that my internal drip pan was leaking and it would take all day to fix with several technicians, and would cost me over $1,800.00 and possibly even more?

I had a private HVAC technician come for a second opinion. He explained to me that my drip pan was NOT leaking. There was NO diagnostic fee. He came the same day I called him. He had the air conditioning unit fixed and up and running within an hour. I was charged $450.00. He was appalled by their billing methods.

What is the sense of having a 10 year warranty if nothing is covered? The estimate for the service they claimed was necessary would have cost me nearly one quarter of what I paid for the entire system to be installed. Why would an internal drip pan start leaking after only 4 years of use, for only 3 months of use each year?

A new plastic pipe that was clogged was installed on this unit. The pipes were cleaned out. A new sensor switch was installed. The unit needed to be pitched a bit for better drainage. I feel that this company had taken advantage of my situation. I'm a senior widow on a fixed income and could never have afforded this service. I had a TERRIBLE experience with this company.

I was also told that they were going to call me and try to rectify this problem after I complained. I never received a call from them.

Updated review
On 9-13-24, I was grateful to receive a $160.00 visa gift card from all weather, which basically covered the cost of the original diagnostic fee charged to me. After several apologies via phone calls and emails, explaining why all the unfortunate circumstances occurred, I was mailed a gift card for the inconveniences I had experienced. This company seems to stand behind their customers, even when dissatisfied. For this reason I am changing my 1 star rating to a 4 star rating. Thank you All Weather for the Gift Card/refund.“

“Ruben is the best around! You will not find anyone better. Incredible and trustworthy person and he works on SUNDAYS!“

“We had a home renovation taking place where we needed new ductwork added as well as consideration taking into what to do with the existing system. Mike and Energy Mechanical took a very pragmatic approach in providing a few "here's what I would consider if this was my house" options. On time, in coordination with our GC and never an issue getting a hold of them.We are very happy with the final results...so much so that our neighbor ended up using Energy Mechanical for HVAC install needed as part of an addition they did shortly after they saw our project completed.“

“I have been doing business with this fabuluous company since 2009!" They always give prompt same day service and all their technicians and office staff are the ultimate professionals! The entire team isxalways on target! Ourvcompany has over 200 residential properties and they are very personable, knowledgable.. owners are like family to us! They truly care about our sites, our budgets as we are non profit and always makecsure our residents have central air or heat .. if a part has to be ordered they 98% of thectime are back next day to install and if part will take longer they have available yo rent portablecac units until part comes in!!! Thank you Joe, Joe Jr, Herbie, Scottie snd so many more fabulous techs too many to list! Everyone isvalways fabulous and they always fix any issue! I have high standards so that shouldcsay alot
Drena, Options for community living“

“Excellent service. I had a problem late at night and they were here in 30 minutes. They fixed my heat and I was back up and running in an hour. I can't recommend them enough.“

“I have been using Genesis for over 20 years (at minimum) and had an unfortunate incident recently at my home. A driver was nervous about the street I am on and decided to part partially on the sidewalk for safety. Unfortunately the weight of the truck damaged my sidewalk. The owner called me immediately and was courtesy professional and not in the least defensive regarding the incident and all of this was prior to him reviewing the photos I took. He understood my concern and rectified the matter within 48 hours by sending experts to fix the issue. It is refreshing to deal with a business that stands behind their name and appreciates their customers. Thank you guys very much.“

“technician Joe did amazing job on our boiler maintenance. Also had conversations with Lauren, office manager, who was very helpful and highly recommend this company“

“I found Adam and George to be very knowledgeable in their installation of my split Ductless AC/heat pump. They were able to get the make I wanted and installed it on a short notice. Adam also proved to be very helpful on a after install question question about the unit. I would definitely use Analytical for my next AC installation. I highly recommend them.“

“Dan just recently installed central air to our new home just in time for a heatwave to hit. We are so happy to have used Tropical Sun. Dan was informative, thorough and efficient. We would recommend him 1000x over. We’ll be using Tropical Sun for all our AC and oil needs.“

“TJ was excellent! Knew what he was doing and a friendly guy. I am glad we are Gold Plan clients. Our house is nice and cool again ?“

“For nearly a decade, I've relied on DPA Heating for my heating and air conditioning needs across two different homes. Throughout this time, Matt has been our go-to for addressing all issues. When we recently moved to a new home and faced a heating system issue, I made the mistake of looking at other nearby companies. Unfortunately, none of them could resolve the problem; instead, they attempted to upsell unnecessary services and/or made the system we currently had worse. Fortunately, Matt was able to continue service with us while now being further away from him. Matt has always been honest and professional while also enhancing the efficiency of our system. Moreover, his pricing is not only highly competitive but also fair, and he stands behind his work in the rare event of any post-service issues (which have never occurred). Grateful for the excellent service!“

“Alan , Kelly , Dave Great company to deal with. Highly recommend Ringer Mechanical“

“To Tom at Quality Air,I wanted to take a moment to express my gratitude for the exceptional HVAC service your company has provided me with. Your team was highly professional, prompt and efficient in their work. They were also very respectful of my home and ensured that everything was clean and tidy after the installation was complete.The new system you installed has made a significant difference in the comfort of my home. I am no longer experiencing hot or cold spots and the air quality seems to have improved. Also, since installing the new air conditioning and heating system you recommended, my energy costs have gone down significantly (please see the attached Home Energy Report from nationalgrid).I highly recommend Quality Air to anyone in need of HVAC services. Your team’s expertise, professionalism and customer service are truly exceptional.Once again, thank you for providing me with such outstanding service.Sincerely,Cary WeinsteinServices: HVAC system repair“

“They repaired my oil burner 12/23/2020 great honest service. Mechanic was polite, knowledgeable, honest. Thank you so very much. It’s so nice doing business with a company with integrity“

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“Kevin and his crew were professional, knowledgeable and work was completed in one day. Kevin replaced my old AC unit with a Rheem 3 Ton 16 SEER Air Handler and Condenser. Installation included replacement of all ducts and vents and included an AprilAire 20 x 25 Merv 11 return. Unit was installed at the end of August and it was up and running by 5:00 PM the same day. Kevin and crew worked neatly and cleaned up as if they were never there. Price was competitive and all materials used were high quality. I would recommend Madison & East Mechanical for all your AC needs.Service: HVAC duct & vent installation“