“What do you do when you are expecting 11 guests on Friday, and discover on Thursday that there is no hot water and 2 parts are needed to repair the hot water heater. It's too late to cancel so you call Holbrook Heating & Air Conditioning in Watervliet. From the front desk to the parts department, to the end game of the technician, everything fell into place to save my weekend! Five Stars and much gratitude to all who made it happen!!!! Thank you!“
“This plumber was knowledgeable about all different 1 techniques regarding brands was was proactive in helping preventing further pipe back ups. Will keep them as my go-to guys“
“Home -Tec saved me a significant amt of $$. I had two HVAC guys look at my nonfunctional air compressor and tell me the whole unit had to be changed. this would run into the thousands. Home -Tec came out, took the unit apart reminding me of marines taking their guns apart blindfolded. He had the problem diagnosed in minutes, he had the part in his truck, and fixed it in short order. He's an honest guy and a real pro. what more can you ask? With service like this, you got to spread the word.“
“Anthony did a fantastic job converting a very old, oversized, cast iron hot water radiator to more appropriate and space-saving baseboard heat. Would recommend to anyone in need of hvac services. If I ever need more work done in the future, I will be calling ALJ.“
“I had some hesitation about going with a smaller service company with so many big names in the business locally, but CTC is BBB A+ accredited so I gave them the benefit of the doubt. Cuyler was a pleasure to work with for my heating service. He demonstrated exceptional knowledge, experience and skill. Great customer service; seems like a genuine person. Pricing seemed fair for his time and overhead costs of having a stocked work van and other HVAC technician business related costs. I would have him come back for future HVAC service or installation and would recommend him to others.“
“Fast service, knowledgeable and courteous, analyzed the problem quickly and fix was expeditated“
“We had a catastrophic issue with a used cooler. They came immediately and did their best to help us limp through. Thank you!“
“We have used EW's services many times at different locations and they are always wonderful! From to the staff who answers the phone, to the skilled tradesmen.. everyone is friendly, knowledgeable and ready to help! This company is always honest, upfront, and fair! I recommend them to anyone who could use their services!“
“We recently had problems with our AC unit, which was installed by Albany Mechanical just over a year ago. The compressor had trouble starting or wouldn’t start at all. Over the course of the next 4 weeks, Albany Mechanical worked to solve the problem. They took a systematic/methodical approach replacing one component at a time to determine root cause. Each component needed some run-time to confirm if it was the root cause of the problem or not. After replacing the contactor relay, the main breaker, and the capacitor, it was ultimately determined to be a failed pressure switch on the coolant line, which was replaced, and the problem was solved. Each step of the way, Albany Mechanical was very quick to respond, conscientious, and listened carefully to my input and observations. Plus, they honored the warrantee to ensure all my costs were covered, at no charge to me. Though it took some time to figure out (that’s how trouble-shooting works), the team did a great job and I’m very pleased with their work and their approach.“
“Donald did a great job fixing the heater in my garage. He brought the correct parts and was in and out in 15 minutes. Thanks again!“
“I've been with Hart's for over 40 years and found them to be excellent. Over the years, they've installed an oil heater, two or three water heaters, replaced pipes and always responded promptly to any request. Jay and Alex have been great whenever we had a problem. Their oil and service rates are usually better than the competition - commendable for a full-service company. I would highly recommend them.“
“My Waste Oil Furnace went out on the coldest day of the year. Lou came the same day I called him. He was able size and install a new furnace the next day. I am very grateful for his responsiveness, great service, great workmanship, knowledge, and the pride he puts in his work. I am very grateful to him. Also he called me back to check on the furnace a few days later.Service: Heating system installation“
“If I could give you more I would! Are furnace went day before Thanksgiving are furnace was the original furnace from 1950's it was a monster we didn't want bother anyone day ofthanksgiving so my husband called day after and they came right out now we are new client and they did that that was awesome!!! So today they replaced the old furnace with a new one this is a two man company they worked all day and did marvelous job!! Job was very neat and professional great attitudes and knew what they were doing price was very reasonable for what they did I came home from work tonight house was warm and that new furnace has more blowing power then are old one plus my granddaughter bed room never felt that warm in a long time! Thank you guys so very much for all your hard work and honesty we do appreciate it cuz there alot scammers out there but you guys are the real deal are home is warm tonight!!“
“I just called them. They came within hours and was outstanding service. Very highly recommended.“
“Bermas helped me when others would not even deliver to me because of my credit at the time... they have a payment plan for winter months that makes it easy to keep your tank full and if you get in a pinch they do their best to get to you as quickly as possible..“
“This review is about the excellent customer service that I received when I stopped by the store today. I was looking for a retro refrigerator that I saw online and couldn't find at my local store. In fact, my local store told me that there were none at any Home Depot stores. I decided to stop by the Latham store anyway. There were 2 display models for sale. Zack helped me with the fridge. He dusted it down and when I realized that the second model looked better (from the front), but was missing the handles, Zack and another employee, got out their tools, took the handles off of one and screwed them on to the other. When we pulled the second one out we realized that it was badly dented in the back. I apologized to Zack for doing all of that work for nothing and he let me know that it wasn't a problem. That is what he was there for. He then proceeded to call around to see if other stores had what I was looking for and he found exactly what I was looking for at another Home Depot. I don't know if Zack, or any of the other employees who helped me today will ever see this but, for everyone else who does, this is how a store should run. This is customer service at it's BEST! Thank you“
“Leonard was extremely professional, personable, focused and efficient. Repaired the damaged piping quickly.“
“Had a Rheem heat pump installed and a backup gas heat unit. Team was professional, install was well done and they left the work area cleaner when when they arrived. Looking forward to saving $ and enjoying g a quality heat/cooling experience for the next 15-20 years. Thanks!“
“Came out late in the afternoon to help replace a water shut off valve so I could have water supply restored to my home the day of. Can’t express enough how fast and reasonable he was. Definitely have a customer for life. High quality service.Service: Plumbing pipe repair“
“Steve was very knowledgeable, courteous and professional. I am very pleased with Holbrook and would recommend them for your HVAC needs.“