Reviews for Computer Service Specialists Of New York
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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accepts credit cards accepts cryptocurrency offers military discount open to all
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Google: 4.5/5 Facebook: 4.4/5 BBB: D- Nextdoor: 3 ❤️Computer Service Specialists Of New York
115 Metro Park, Rochester
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I had a very nuanced technical issue preventing access to my cell phone, but I am VERY happy that I came across this company! Mike (the owner) was very professional in every way, and did a brilliant job in resolving my issue after every other computer/phone repair shop claimed they could not solve my problem. Mike was very transparent in walking me through the steps he would take to resolve the issue, and went above and beyond to make sure he would provide a solution timely manner. Mike is very technically savvy and also very personable, and made my experience that much more pleasant all around. As the saying goes, "sometimes it's not what you know, but who you know."...read full review
Mike was AMAZING to work with and could not have asked for better service! Right from the start he was open and honest about the pricing and the rough length of time it would all take, he answered every question I had for him either through phone call or text regardless of the time of day I was asking and even sent me pictures of my PC thought the process to show me how it was all going step by step! Over all I highly recommend him to anyone needing help and I will definitely recommend him to friends and family!!! Thanks for all the great work Mike!!!
I called Mike early in the day and he was able to come to my home the same day. My internet was going in and out and after talking to Spectrum Internet for at least an hour, and accomplishing virtually nothing, he was able to come over and figure out the problem. He took a look at my Wi-Fi Setup and Laptop and was able to determine that I was on a old plan with Spectrum that was over $230 a month, and was only giving me 30Mbps of Speed. He took the time to call them and negotiate a plan that was almost half the price and now my interned speed is around 300mbps. I am very happy and will continue to call Mike for all of my future computer and technology needs.