Water Heater Installation Repair near Penfield

“As always, Jeff did a great job on the annual maintenance appointment for my A/C and furnace - dependable, professional, detailed and friendly. I would recommend Advanced Heating and Cooling every time! Wonderful business to work with. ?“

“In an instant, I had my hot water tank installed, knowing that the existing tank was on its last legs as of last Fall. The professionalism and overall quality of the service provided by the Titan crew was unparalleled. I highly recommend Titan Heating and Cooling, formerly Feldman.“

“Brian and his staff are amazing. I have used their services several times. They have always responded quickly with same day service and repair. Excellent customer service! All staff have been extremely friendly and patient with any questions. Highly recommend!“

“Ethan and Nick were great. Fast and clean with everything they did. Took the time to explain everything and answer my questions and go over options I hadn’t thought about. Would recommend them to anyone. Thanks“

“Josh Hutton was excellent in his service - professional and friendly. He diagnosed the problem in a few minutes and went over what our options were. He then repaired it quickly.“

“Honest , fast and dependable service ! Rick replaced my old a/c unit . Quoted me 4,500 and I paid less ! Chris & Jon are very knowledgeable! I’d give them 10 stars if I could ! Chris also found a gas leak in my basement when he cleaned my furnace. Rg&e came out and it was their gas meter that was leaking ! Great job ??“

“Connor was great! He arrived bright and early, was super friendly and professional. Overall great experience. Would highly recommend!“

“Where to start ...When I called RHP I was so distraught, as one is while water is pouring from a ceiling. The service rep. was so polite and professional but also caring and genuine concerned for me and my emergency. A plumber was almost immediately dispatched and at my home in less than an hour.Ron and his partner quickly set to work find the issue. (Which required a tremendous amount of work...cutting through walls and ceilings...)I had a pretty big disaster on my hands with a cracked sewer stack! He stayed on later and made sure to stop further damage and assured me he would have me up and running in no time. The next morning at 830am sharp they returned and within a few hours removed the damaged pipe...and ran brand new pvc from the 2nd story all the way to the basement. Boom! I had a working toilet again. All of this in 24 hrs or less. So impressive. I cant say enough about how nice these guys were too...they showed sympathy while being total professionals. Ron is a true Master!! Thank you.Services: Toilet repair“

“Gary was extremely helpful and quick with my hot water tank, could not recommend him enough!!“

“We’ve used Penfield Plumbing for decades and about 2 weeks ago, I was reminded why we remain loyal customers. After locating the source of some very random knocking in our water pipes, we called Penfield Plumbing to have the problem fixed. Lou showed up right on time and after asking about the problem, went right to work.
After checking several possible sources and conferring with us, Lou went ahead and fixed what we all thought was the cause of the problem. We happily paid our bill and Lou went on his way. Unfortunately, the next morning, the knocking returned. I called and explained the situation to Monica and she arranged to have Lou return the next day. Before he even returned, he had checked with the manufacturer of the part he had replaced and spoke with colleagues to try and figure out the problem. After explaining things to us, he spent a great deal of time adding an additional part, at no charge, that ultimately fixed our problem. We could not have been more grateful!
In all the years we have dealt with this company and their employees they are always friendly, respectful, professional and caring. They truly want to help and they do, because they’re very knowledgeable and skilled, but they also want to be sure their customers are happy and satisfied…we always are and will always be loyal customers! Thank you Lou and Monica and all the great employees of Penfield Plumbing!“

“I recently decided to replace a 14-year old water heater with a Navien Demand Heater. John Lockwood Plumbing sent James to do the estimate and later, the installation. James did an excellent job, not only with the quality of the installation, but also with clean-up and answering all of our questions. If you have a plumbing problem or a plumbing project in mind, I highly recommend John Lockwood Plumbing, especially James.“

“Wow! I never would have thought that insulation would be so exciting! From the initial quote that Tony wrote up to the final conclusion of the project, everyone was professional and communicative. When Jim and Stu came to do the work, I was struck by their knowledge, friendliness, courtesy, and work ethic. They respected my property, cleaned up after themselves, and called me by name. They explained clearly what they were doing and took pictures along the way. Worth. Every. Penny. The bonus was that they told us about monies available from NYSERDA which reduced our out -of- pocket costs considerably!“