NYU Langone Ambulatory Care Center

The NYU Langone Ambulatory Care Center provides a surprisingly great patient experience, with clean and nice rooms, and attentive providers like Jacqueline Willacy. However, scheduling appointments, particularly for therapy, can be challenging. While phone scheduling is available, in-person lobby scheduling is required for therapy appointments, which can take up to half an hour. The app allows for canceling but not changing appointments. Despite these scheduling issues, the care provided by professionals such as Jacqueline is highly regarded.