Emergency Care Near Me

Oct 2023

I went to AG Urgent Care in Jamaica on Saturday 14 Oct 2023 feeling quite unwell - aches and pains, shivers and shakes and also quite severe back and shoulder pain. I was seen by Latoya Betton who listened to my chest, took vitals and said I had the flu and prescribed anti virals. What she didn't do was tap on my chest which would have revealed that I actually had pneumonia. I also question how she could have listened to my chest and not heard pneumonia given by that stage I actually had quite severe pneumonia. The severe back pain should also have led her to contemplate this and to order a chest Xray - but she didn't order that. She also said my temperature was normal but failed to put together that I was taking both Advil and Tylenol - which I was and which I told the nurse. That is - my temperature in the clinic was medicated. Later the same day, the pain in my back got so bad I had to go to Emergency where my shortness of breath was also noted immediately and they were immediately concerned, ordered a chest Xray, CT Scan and other tests and determined that not only did I have pneumonia but that it had developed into Sepsis. I was admitted to hospital for 5 days altogether, lots of IV antibiotics and other things. Had I not got to Emergency, given sepsis had already started, I could have ended up in septic shock and died. Latoya Button failed in her care for me. She failed to diagnose pneumonia and failed to clinically avert to what my symptoms could suggest or order appropriate tests. I called AG Urgent from hospital on Monday 16 Oct 2023 to complain and have this matter escalated as I was concerned for patient care at the center and wanted to ensure no one else had my experience. I was told I would be called back for follow up. It's a week later now and no one has called me. Based on my experience, AG Urgent Care is unconcerned with actual patient care or experience and I would strongly advise against visiting the practice and especially warn that Latoya Betton may get your diagnosis wrong - and it could devastating.

Jan 2022

I went in at 8:40 pm and they have online that they close 10 . There was a 5 people only ahead to get checked out however I do Not know why the other people wanted to be there but I needed a pcr test for my job. the receptionist says we can't take you because we have these 5 people . I asked why does it says it closes at 10 pm ? She said it does but they want to go home . That is not my problem she. You promote closing on your website . I felt prejudice and discrimination from the Caucasian and Hispanic staff .

Aug 2021

I'm so happy the day I came to urgent care and meet dr janet Wright. I was broken lost crying day buy day .she reach out to caseworker.. refer me to doctors so I can get help .I was into a nasty . Marriage where I was verbally physically mentally abused.i cry daily. How my husband treat me to the point my husband boyfriend start abuse me.i feel less within my sleft .dr Janet Wright main words is get your sleft together I'm here to help you.dr Janet Wright shes careing and show her patient love she always have this nicest words to say to you to make you feel better.she have to see a smile on your face when your crying .today I can laugh today I find peace today my life is change and today I want to thank dr Janet Wright for all the care and help she has given to me .I will not switch her for nothing my . Lost weight surgery is coming up.again it was dr Janet Wright. I thank her so much I . Appreciate every help that she has given to me from miss lynch.i have the best dr on earth.years on years to come she will aways be my dr.