“Did an incredible job, if anyone needs any work done I would go through with them. It’s quick, easy, and affordable. How can it get any better??“
“Horrendous service and quality of work, wouldn't recommend them to my worst enemy. Called them last year when we had 2 leaks inside from ice dams. It took ME MANY weeks of phone calls to both the one who did the quotr and the office to actually get the quote to my insurance. It was like pulling teeth to get them to do the "work." I should've known then due to the awful service and communication or lack thereof. They came out and said roof looked great and they'd fix the inside that needed work in 2 different spots. I worked with my insurance for the claim. I wrote a review last year but it was deleted. Somehow they claimed they cut out all the bad dry wall on ceilings, replaced, sanded and painted all in 1 day while my wife was working downstairs and never heard any noise but their radio. They just sanded and painted and didn't fix anything. Owner came out and told us we didn't know what we were talking about and we had to take their word that it was fixed. Fast forward to a year later, yellow circles and mold on the inside spots that they "fixed" and we get a roof quote and 2 different companies are amazed that Patriot said our roof looked great because it needs to be replaced and they were appalled when we said it was supposedly fixed on the inside and there's yellow circles showing nothing was fixed just painted over. This company has plenty of other bad reviews but don't waste any money on them, they're rude and don't fix anything. They could offer me a free roof and I'd turn it down and gladly pay a company full price for quality work and great customer service. Don't make the same mistake I did and rely on Patriot.“
“I am Very Happy with the work that was done on my house as well as the new room addition and deck. They were very helpful in helping me make the right decisions for what my needs were. They are very neat and tidy with the clean-up and finished on time with-in my budget. Thank You Rochester Custom Exteriors!“