“I brought my dog there the other day for the first time… Very very happy! let me start here…(I rescue pitbulls for the last 20 years so I’m very serious about their care and their mental well-being)
I had found parking in the front of the clinic and my dog hates getting out of my truck.. (his fear)
so I had the door open, and I was just talking to him, waiting for him to be comfortable to come out. One of the girls that work there saw me and decided on her own to come out and be super helpful and greet my dog and try and help me get him out and make him feel comfortable! it may sound like not a big deal, but it was because she didn’t have to come out and go out of her way to help me without me asking.
so we get him out of the car, we go inside he was so happy… All the girls inside were so welcoming so sweet and so obsessed with my Boy Dante! I did not wait long at all, actually I only waited Maybe about 5 minutes 10 minutes.MAX. which normally at all my old vets, I’ve always waited at least 30 mins. (this definitely helps us as pet owners and also our pets that hate waiting in a waiting room getting anxious)
then I go into the room to see Dr. Anastasiou .. (the best!!!) The most kindest, gentle and educated Veterinarian! listened to all my concerns, paid attention to my dogs behavior, mannerisms, and took good care of him! he did not rush me out, and he made everything super easy!! I highly recommend Middletown animal clinic! 10/10 !!!“
“Grand Concourse Animal Hospital was very polite and welcoming to my family and my dog Sammy. They made us and my dog very comfortable. Hector, the Drs. assistant, was very knowledgeable and took the time out to explain everything to us. All the staff was just patient and uplifting..“
“I wanted to say that I was very pleased and happy with the quick service. Hector the tech was friendly and professional made this vist pleasant.The Vet was also informative, kind and made our pet feel better.“
“Amazing customer service!! All the employees are wonderful, they treat the animals as part of them.. the secretaries are adorable!!“
“The care that my fur baby received was phenomenal..a few days after surgery I received a phone call to check on my fur baby which was nice.“