Zephyr Plumbing

Jul 2023

I called a few times this morning as our water heater went out and Zephyr originally installed. The answering system was confusing and I got a voicemail each time. I decided to go in in person because I wasn’t sure I reached the correct extension.They were pleasant enough in person but no one was on a phone and I didn’t quite understand why my call wouldn’t have been answered earlier, but decided it could have been bad timing. Nope. Just horrible customer service. Scheduled an appt and got a text regarding it. We had a lot of questions and it wasn’t efficient or helpful to text at that point. Requested a phone call multiple times and just got texts instead that...read full review