In one sentence.... DO NOT USE Romanoff for any work on your house!I ordered my flooring from Home Depot for my second house and the install was going well. Slow, but well. It was slow because the lead installer would work about 20-30 minutes and go down to his blue truck to smoke for breaks all day long. In the meantime, his apprentice/helper had to prep for the installer's next install and clean up before he came back into the house from his smoke breaks.I can deal with slow and lazy workers, but I can't deal with the last day install (that I didn't notice until they left). They put in the new baseboards in the master bath and how the vent is pushed in... read full review
June 2022
This company has cancelled our appointment 3 times. Today they showed up and said they can't do the job. We have had our wood floor and carpet sitting here for 4.5 months. I would never use them again. We have asked to store to find another installer. Horrible!!!Service: Flooring
May 2022
This installation was supposed to take two days . On the second day 4/28 the installer cut his hand so someone was supposed to come out Friday. That was a no show. Rescheduled to Monday, another no show!!! Now I have to work out of town and the first available is rescheduled for 5/10. Meanwhile the house is torn apart and we’ve been sleeping on the couch because all of the furniture is crammed into two bedrooms. This is completely unprofessional and rude. This has turned into a two week nightmare. We should have been made a priority after the the incident on the second day. If I could give zero stars I would. Hire someone else!Service: Install flooring
In one sentence.... DO NOT USE Romanoff for any work on your house!I ordered my flooring from Home Depot for my second house and the install was going well. Slow, but well. It was slow because the lead installer would work about 20-30 minutes and go down to his blue truck to smoke for breaks all day long. In the meantime, his apprentice/helper had to prep for the installer's next install and clean up before he came back into the house from his smoke breaks.I can deal with slow and lazy workers, but I can't deal with the last day install (that I didn't notice until they left). They put in the new baseboards in the master bath and how the vent is pushed in... read full review
This company has cancelled our appointment 3 times. Today they showed up and said they can't do the job. We have had our wood floor and carpet sitting here for 4.5 months. I would never use them again. We have asked to store to find another installer. Horrible!!!Service: Flooring
This installation was supposed to take two days . On the second day 4/28 the installer cut his hand so someone was supposed to come out Friday. That was a no show. Rescheduled to Monday, another no show!!! Now I have to work out of town and the first available is rescheduled for 5/10. Meanwhile the house is torn apart and we’ve been sleeping on the couch because all of the furniture is crammed into two bedrooms. This is completely unprofessional and rude. This has turned into a two week nightmare. We should have been made a priority after the the incident on the second day. If I could give zero stars I would. Hire someone else!Service: Install flooring